Suman Ralh
Delta
Summary
Dedicated and dependable professional with 5+ years of experience including Office Administrator, developed strong customer service skills and dealt respectfully with others. Demonstrated ability in expense monitoring and budgeting processes. Effectively manage multiple tasks with competing priorities. Involved in the co-ordination of projects and calendar scheduling. Possess strong verbal and communication skills. Acquired proficiency on office software. Proactive in personal and professional development.
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Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant/Receptionist
Grandview Corners Dental
04.2022 - Current
- Establish strong patient relationships while maintaining ethical professional behaviour
- Manage Practice’s dental equipment inventory, achieving cost reduction by monitoring equipment needs and negotiating with suppliers
- Coaching and training Dental practicum students assigned to the dental practice
- Displays effective communication and collaboration with Dentist and other staff members to ensure enhanced patient care and safety
- Consistently uphold ethical standards and demonstrate honesty and integrity in all interactions
- Recognize that progress or resolution may take time, and exhibit a willingness to support others through the process
Registered Dental Assistant
Stephen Avenue Dental Choice
11.2021 - 03.2022
- Assisted the dentist with extensive dental procedures including dental surgeries
- Obtained patient’s clinical and dental history by being discrete and charted in digital system
- Contributed in gaining new clients/patients by being an active member in marketing and promotional strategies
Registered Dental Assistant
Kingsview Dental
10.2020 - 11.2021
- Skilled at being organized by managing patient schedules, inventory levels and ensured clean organized work environment
- Effectively handled unexpected challenges and emergencies by maintaining composure and efficacy
- Proficiently took variety of digital x-rays and other imaging scans
- Communicate openly and constructively, fostering a positive and supportive team environment
Office Administrator
Gurukirpa Travels
09.2017 - 10.2020
- Trained and mentored junior administrative staff and provided guidance on procedures
- Handled budgeting and expense tracking
- Assisted with HR functions such as recruiting, onboarding and maintaining employee records
- Pay meticulous attention to detail, ensuring accuracy and precision in all tasks
- Consistently produce high-quality work by thoroughly reviewing and revising as needed
- Articulate ideas clearly and concisely, adapting communication style to suit diverse customers
Education
Dental Assisting -
NDAEB
Health & Human Services and Management Post Diploma Certificate -
12.2017
Bachelor of Dental Surgery -
BFUHS
06.2016
Skills
- Excellent organization and communication skills
- System thinking
- Critical thinking
- Ability to work independently
- Ability to work within a team environment
- Problem solving
- Communication
- Skilled mediator
- Leadership
- Business Development
- Sales
- Dental radiography
- Infection control proficiency
- Patient management
- Dental office administration
- Patient relations
- Team collaboration
- Medical records management
- Appointment scheduling proficiency
- Patient assessments
- Patient intake procedures
- Medical office administration
- Inventory management expertise
- Case management
- Strong manual dexterity
- HIPAA regulations
- Patient care management
- Team collaboration abilities
- Stress management techniques
Accomplishments
- Recognized by customers for expedient and effective service.
- Negotiated with suppliers and ordered inventories and supplies in bulk
- Led implementation of digital x-ray system, optimizing workflow.
- Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
- Assisted management with the training of new staff members.
Education And Professional Development
- Dental Assisting, NDAEB, AB, Canada, Certified
- Health & Human Services and Management Post Diploma Certificate, AB, Canada, 05/17, 12/17
- Bachelor of Dental Surgery, BFUHS, Punjab, India, 09/11, 06/16
Languages
English
Full Professional
Punjabi
Native or Bilingual
Certification
- Basic Life Support Certification (BLS)
- Health & human services Management certificate
- Certified Dental Assisting
Timeline
Certified Dental Assistant/Receptionist
Grandview Corners Dental
04.2022 - Current
Registered Dental Assistant
Stephen Avenue Dental Choice
11.2021 - 03.2022
Registered Dental Assistant
Kingsview Dental
10.2020 - 11.2021
Office Administrator
Gurukirpa Travels
09.2017 - 10.2020
Health & Human Services and Management Post Diploma Certificate -
Bachelor of Dental Surgery -
BFUHS
Dental Assisting -
NDAEB
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