Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Certification
Timeline
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Belén Jasmín Santa Cruz Valpreda

London,Ontario

Summary

Dynamic and professional individual with a proven track record at Rocky Crest Golf Resort, showcasing expertise in food preparation and customer service. Proficient in time management and problem-solving, resulting in enhanced customer satisfaction and operational efficiency. Known for maintaining a professional attitude and attention to detail, contributing to team success and business growth. Diligent candidate seeking a position with a strong background in maintaining clean and organized living spaces. Demonstrated ability to efficiently manage multiple tasks, consistently upholding a high standard of cleanliness. Exhibits exceptional attention to detail and effective time management skills. A professional hospitality worker ready to excel in a fast-paced environment. Proven track record of ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven with a positive attitude and excellent communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Line cook

Rocky Crest Golf Resort
05.2022 - 09.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Housekeeping- Room Checker

Fox Hotel
07.2021 - 04.2022
  • Company Overview: Banff Lodging Company
  • Banff Lodging Company
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Local manager

Among Burger
10.2020 - 07.2021
  • Collaborated with upper management to establish goals and objectives aligned with the company''s mission and vision statements.
  • Implemented marketing strategies to increase brand visibility within the community.
  • Enhanced customer satisfaction by resolving issues promptly and providing exceptional service.
  • Provided necessary resources to employees, empowering them to succeed in their roles and contribute positively to the business''s success.

Seller

Tra Amicci coffe
02.2020 - 09.2020
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Secondary education -

School Alicante of Maipu
Maipu

Skills

  • Time management
  • Attention to detail
  • Highly motivated
  • Cleaning and organization
  • Professional attitude
  • Customer service
  • Food preparation
  • Problem-solving

Languages

English
Professional Working
Spanish
Native or Bilingual

Personal Information

Date of Birth: 02/05/01

Certification


  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).

Timeline

Line cook

Rocky Crest Golf Resort
05.2022 - 09.2023

Housekeeping- Room Checker

Fox Hotel
07.2021 - 04.2022

Local manager

Among Burger
10.2020 - 07.2021

Seller

Tra Amicci coffe
02.2020 - 09.2020

Secondary education -

School Alicante of Maipu


  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Belén Jasmín Santa Cruz Valpreda