Summary
Work History
Education
Skills
Languages
Timeline
Generic

Xiaoxian Guo

Glace Bay,NS

Summary

Proven track record at Rocky Crest Golf Resort, excelling in listening to others and ensuring customer satisfaction. Expert in managing time and adept at using computer systems. Demonstrates exceptional interpersonal communication skills, contributing to a professional guest experience. Always passionate in learning as well as taking systematic notes. Have plentiful spare time to do ensure the completion of assigned work besides study.

Work History

Guest Service Agent

Rocky Crest Golf Resort
05.2024 - 09.2024
  • Resolved billing disputes promptly, maintaining professionalism and customer satisfaction throughout the process.
  • Handled cash transactions accurately, balancing daily reports at the end of each shift.
  • Experienced in operating computer systems.
  • Greeting, communicating with guests in professional manner.


Education

BBA - Accounting

Cape Breton University
Sydney, NS
05.2026

Skills

Familiarity with computer systems

Interpersonal communication

Listening Skills

Writing and verbal communication

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Guest Service Agent

Rocky Crest Golf Resort
05.2024 - 09.2024

BBA - Accounting

Cape Breton University
Xiaoxian Guo