Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Azadeh safiyari

Azadeh safiyari

Montreal,QC

Summary

Driven sales professional with a proven track record at Connect6 Group (Telus), enhancing client satisfaction and expanding the customer base through expert relationship building and sales strategy development. Skilled in customer service and sales expertise, I've led teams to increase sales revenue by targeting high-potential accounts, demonstrating exceptional interpersonal communication and leadership abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Telus Sales Representative

Connect6 Group
07.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Store Manager

As Mode Shoe Store
09.2019 - 04.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Travel Consultant

Tisa travel agency
Shiraz, Fars
02.2012 - 10.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor Of Applied Arts - English Literature And Creative Writing

Shiraz Zand University
Iran

Skills

  • Customer Service
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales expertise
  • Product and service knowledge
  • Sales strategy development
  • Complex Problem-Solving
  • Closing Techniques
  • Team Leadership

Languages

English
Full Professional
Persian
Native or Bilingual
Turkish
Professional Working

Certification

Sales representative graduation from connect6 group

Marketing management

Microsoft office

Technical management certification from CAO

Timeline

Telus Sales Representative

Connect6 Group
07.2024 - Current

Store Manager

As Mode Shoe Store
09.2019 - 04.2024

Travel Consultant

Tisa travel agency
02.2012 - 10.2019

Bachelor Of Applied Arts - English Literature And Creative Writing

Shiraz Zand University

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Azadeh safiyari