pharmacy knowledge ,customer service ,attention to details,medication dispensing ,computer proficiency, organizations skill, all expert
Overview
7
years of professional experience
Work History
Palumbo Intermarche
Retail Sales Supervisor
03.2024 - 10.2024
Job overview
Assisted in daily store operations, ensuring adherence to company policies and procedures.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Supported inventory management by organizing stock and conducting regular counts.
Collaborated with team members to achieve sales goals through effective communication.
Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
Trained newly hired sales team in upselling techniques.
Laval French School Board
Substite English Teacher
09.2019 - 01.2023
Job overview
• Create a climate conducive to learning: manage and supervise students, minimize distractions, encourage participation.
• Identify each student's learning needs and intervene with children with learning difficulties.
• Supervise children in the classroom, hallways, play areas, and during recess.
• Teach students in accordance with the lesson plan developed by the regular teacher.
• In cases of long-term replacement, plan lesson plans and prepare the teaching schedule.
Attended department meetings to develop and update course curricula.
Elite College
English as a Second Language Teacher
09.2019 - 08.2020
Job overview
• Plan, organize, and prepare courses and various materials for learning English.
• Prepare, administer, and grade exams and assignments to assess student learning.
• Teach students according to a methodical plan that includes lectures, discussions, and audiovisual presentations.
• Supervise workshop work, individual, and group projects.
• Participate in staff meetings, educational conferences, and training workshops.
I only worked on weekend.
Harvey's Restaurant
Manager in Restaurant
10.2017 - 06.2019
Job overview
Led team to improve workflow efficiency and enhance productivity across multiple departments.
Developed training programs for new hires, ensuring seamless onboarding and skill development.
Implemented process improvements that reduced operational costs while maintaining service quality.
Coordinated cross-functional projects, fostering collaboration between diverse teams to achieve strategic goals.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Shadd Health And Business Center
Montreal, QC
No Degree from Pharmacy Technician Assistance
02-2026
Université De Marvdasht (Iran)
Iran
Associate of Arts from Teaching English As A Second Language
06-2016
Skills
Order management
Relationship building and management
Customer relationship building
Goals and performance
Accomplishments
successfully 15-months pharmacy technician Trainee program in a fast-paced retail pharmacy setting.
Gained extensive experience in accurately inputting patient information and filling prescription.
Assisted pharmacists in providing accurate medication information to patient.
developed knowledge of standard operating procedures for filling prescriptions and entering patient data.
Maintained high standards of accuracy when preparing and distributing medications.
worked closely with pharmacists to ensure accurate
interpretation of physician orders.
Languages
English
Full Professional
French
Professional Working
Persian
Native or Bilingual
Timeline
Retail Sales Supervisor
Palumbo Intermarche
03.2024 - 10.2024
Substite English Teacher
Laval French School Board
09.2019 - 01.2023
English as a Second Language Teacher
Elite College
09.2019 - 08.2020
Manager in Restaurant
Harvey's Restaurant
10.2017 - 06.2019
Shadd Health And Business Center
No Degree from Pharmacy Technician Assistance
Université De Marvdasht (Iran)
Associate of Arts from Teaching English As A Second Language
Gas Station Car Wash Attendant at My Parents: Marco Rovere and Marina PalumboGas Station Car Wash Attendant at My Parents: Marco Rovere and Marina Palumbo