Avoy Das
St. John's,Canada
Summary
A dedicated Computer Science student with a strong foundation in programming, software engineering, and data structures, combined with hands-on experience in sales, customer service, and team leadership. Pursuing a Bachelor of Science in Computer Science at Memorial University of Newfoundland, with a focus on transitioning to roles that blend technical expertise with business acumen, such as product management or technical business analysis. Proven ability in identifying customer needs, driving solutions, and collaborating on projects to deliver impactful results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Experience Associate
Best Buy Express
St. John's, Canada
02.2024 - 05.2025
- Delivered exceptional customer service in a retail environment, focusing on relationship management and sales to enhance satisfaction and drive repeat business.
- Achieved sales targets through effective strategies, product knowledge, and tailored recommendations, resulting in improved store performance.
Sales Specialist
Bell Canada (In Partnership with Best Buy Express)
St. John's, Canada
02.2024 - 05.2025
- Utilized strong communication and persuasive skills to engage clients, understand their needs, and provide customized solutions for mobile, internet, and TV services.
- Exceeded sales targets by analyzing customer requirements and recommending optimal products, contributing to revenue growth.
Retail Sales Associate Cashier
TJX Canada - Winners, Marshalls, HomeSense
St. John's, Canada
10.2021 - 12.2022
- Assisted customers in product selection, provided detailed information on merchandise and promotions, and processed transactions accurately.
- Handled cash, credit payments, returns, and exchanges efficiently, ensuring seamless customer experiences and accurate financial records.
Education
Bachelor of Science - Computer Science
Memorial University of Newfoundland
St. John's, NLSkills
- Python
- Java
- GitHub
- Customer Relationship Management
- Sales Strategies
- Product Recommendation
Websites
Certification
AWS Certification (Ongoing – Will complete end of January 2026):
Learning cloud fundamentals, serverless architecture, AWS Lambda, Amazon Lex, and how to design scalable cloud-based solutions.
Project/Product Management Certification (Ongoing – Will complete end of January 2026):
Learning how to analyze market needs, build product roadmaps, write user stories, and manage projects using structured frameworks.
Learning cloud fundamentals, serverless architecture, AWS Lambda, Amazon Lex, and how to design scalable cloud-based solutions.
Project/Product Management Certification (Ongoing – Will complete end of January 2026):
Learning how to analyze market needs, build product roadmaps, write user stories, and manage projects using structured frameworks.
Projects
KIWI Board Game Development, Software Engineering Group Project:
Collaborated with a team to design and implement 'KIWI,' a digital board game emphasizing strategy and user engagement, using object-oriented programming principles., Applied software engineering practices, including iterative development and version control via GitHub, to create features like player turns, scoring, and interactive elements., Demonstrated problem-solving skills by debugging code, optimizing algorithms for game logic, and ensuring a smooth user experience, showcasing teamwork and technical creativity.
Cloud Networking Architectures in AWS, Google Cloud, and Microsoft Azure:
Analyzed and compared core networking components including VPC design, IAM security, load balancing, and inter-region connectivity across all three cloud platforms. Learned how multi-cloud networking strategies improve scalability, security, and disaster recovery.
Timeline
Customer Experience Associate
Best Buy Express
02.2024 - 05.2025
Sales Specialist
Bell Canada (In Partnership with Best Buy Express)
02.2024 - 05.2025
Retail Sales Associate Cashier
TJX Canada - Winners, Marshalls, HomeSense
10.2021 - 12.2022
Bachelor of Science - Computer Science
Memorial University of Newfoundland