AVIN MATHEW
Niagara Falls,ON
Summary
Results-driven professional with a strong academic foundation in Supply Chain Management and International Business, supported by hands-on project experience in commodity price analysis, market entry strategies, and ethical sourcing. Skilled in data analysis, strategic planning, risk assessment, and applying real-world business frameworks to support decision-making. Demonstrated ability to identify trends, optimize processes, and contribute to operational efficiency. Additional experience as a store supervisor has strengthened skills in team coordination, customer service, and maintaining smooth day-to-day operations. Adept at adapting to new tools and challenges, with a proactive mindset geared toward continuous learning and business impact.
Overview
3
3
years of professional experience
Work History
Store Supervisor
Il Gelato di Carlotta
St. Catharines, Ontario
10.2022 - Current
- Maintained updated records on product deliveries, returns, damages.
- Analyzed current inventory levels and identified areas that needed improvement or adjustment.
- Collaborated with other departments to resolve any discrepancies in inventory records.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Resolved customer complaints promptly and professionally.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Accurately recorded orders on cash register and point-of-sale system.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Analyzed customer surveys to identify areas needing improvement.
Education
Graduate Certificate - Supply Chain Management
Niagara College
Niagara-on-the-Lake, ON12-2023
Graduate Certificate - International Business Management
Niagara College
Niagara-on-the-Lake, ON04-2023
Bachelor of Engineering - Mechanical Engineering
St. Vincent Pallotti College of Engineering
Nagpur, INDIA08-2021
Skills
- Data analysis
- Inventory management
- Customer service excellence
- Training and development
- Team collaboration
- Supply chain oversight
- Effective communication
- Conflict resolution
- Time management
- Attention to detail
- Order processing
- Multitasking and organization
- Sales strategies
- Team building and leadership
- Problem-solving
- Documentation and reporting
Timeline
Store Supervisor
Il Gelato di Carlotta
10.2022 - Current
Graduate Certificate - Supply Chain Management
Niagara College
Graduate Certificate - International Business Management
Niagara College
Bachelor of Engineering - Mechanical Engineering
St. Vincent Pallotti College of Engineering
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