Meghaben Dave
Maple,Ontario
Summary
Enthusiastic professional with a background spent processing multi-state and global payrolls. A hardworking Payroll Specialist focused on maintaining company policies and procedures while promoting a vast knowledge of tax and wage regulations.
Overview
6
6
years of professional experience
Work History
Payroll Supervisor
Il Gelato Di Carlotta
2022.07 - Current
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Processed new hire paperwork and documents.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Reconciled bank and payroll records routinely to verify accuracy.
- Tracked employee vacation, sick and personal time.
- Assisted with recruitment and onboarding of new employees.
- Generated reports to track employee time and attendance.
Technical Support Specialist
Kelly Connect
2022.01 - 2022.07
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
- Documented support interactions for future reference.
- Recorded and maintained relevant notes for each client and work order.
- Walked individuals through basic troubleshooting tasks.
- Used ticketing systems to manage and process support actions and requests.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Payroll Assistant
Mumbai Central
2021.07 - 2022.03
- Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
- Maintained confidentiality of employee records and payroll information.
- Tracked employee vacation, sick and personal time.
- Generated reports to track employee time and attendance.
- Assisted with recruitment and onboarding of new employees.
- Managed and updated employee benefits information.
- Determined organizational payroll liabilities to keep employers in compliance with all applicable tax laws and regulations.
- Reconciled bank and payroll records routinely to verify accuracy.
- Calculated wages, deductions and bonuses in accordance with company policies.
Data Entry Clerk
Vodafone
2018.02 - 2019.05
- Address customer service inquiries in a timely and accurate fashion
- Give accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints
- Cross-trained over 150 staff members in three years
- Achieved customer satisfaction rating of 95% within six months, exceeding corporate target.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Created and maintained data entry logs to track data entry activities.
- Used computer software to store and retrieve data.
Education
Post-Graduate Certificate - Mobile Application Development
George Brown College
Toronto, ON12.2022
Post-Graduation Certification - Data Analytics
Georgian College
Barrie, ON12.2021
Bachelor of Science - Electrical And Computer Engineering
L.J Institute of Engineering And Technology
06.2019
Skills
- ADP Workforce Now
- Record Requests
- Office Systems Management
- Payroll Administration
- Meeting Deadlines
- Data Analysis
- Biweekly Payroll Processing
- Payroll Documentation
- Organizational Systems
- Exceptional Microsoft Excel Skills
- Microsoft Office
- Customer Satisfaction
- Federal and State Tax Regulations
- Rate Changes
Languages
English
Timeline
Payroll Supervisor
Il Gelato Di Carlotta
2022.07 - Current
Technical Support Specialist
Kelly Connect
2022.01 - 2022.07
Payroll Assistant
Mumbai Central
2021.07 - 2022.03
Data Entry Clerk
Vodafone
2018.02 - 2019.05
Post-Graduate Certificate - Mobile Application Development
George Brown College
Post-Graduation Certification - Data Analytics
Georgian College
Bachelor of Science - Electrical And Computer Engineering
L.J Institute of Engineering And Technology
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