Nicholas Morganti
Niagara Falls,ON
Summary
I'm a reliable and hard-working person who takes pride in doing a good job. I have solid experience in busy kitchens and production settings. I'm a fast learner, work well with others, and you can count on me to show up and get the work done right.
Overview
7
7
years of professional experience
Work History
Dishwasher & Kitchen Hand
Niagara Brewing Company
06.2024 - Current
- Kept the kitchen clean by washing sinks, surfaces, and taking out trash.
- Scraped, rinsed, and loaded dishes into the dishwasher.
- Made sure the dishwasher was running at the right temperature for proper cleaning.
- Always followed health and safety rules to keep the kitchen and food safe.
- Kept the kitchen stocked with clean dishes, cutlery, and other supplies.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Helped with food prep and cooking on the line when needed, as I'm trained on it.
Customer Service Representative
Concentrix
04.2021 - 06.2024
- Helped customers over the phone and by email.
- Listened to people's problems and walked them through the steps to fix things.
- Worked with my team and managers to find solutions for tricky customer issues.
- Got a lot of good feedback from customers for being helpful and friendly.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
Machine Operator
Aevitas
10.2020 - 04.2021
- Ran production machines and made small adjustments to keep them working smoothly.
- Checked the machines and what they were making to make sure everything was up to quality and safety standards.
- Kept track of machine performance and helped with maintenance logs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and adjusted equipment and properly configured machines for daily operation.
Dishwasher & Kitchen Hand
Niagara Brewing Company
10.2018 - 10.2020
- Helped the kitchen staff by keeping supplies stocked and the work areas organized.
- Made sure all the dishes and utensils were properly cleaned and put away.
- Operated the main dishwasher and hand-washed special kitchen items.
Education
High School Diploma -
Stamford Collegiate
Niagara Falls, ON06-2020
Skills
- General Kitchen Help
- Food Handling
- Cleaning & Sanitizing
- Working Safely
- Inventory & Restocking
- Working Well on a Team
- Staying Organized
- Following Directions
- Heavy Lifting & Physical Work
- Customer Service
- Problem Solving
Timeline
Dishwasher & Kitchen Hand
Niagara Brewing Company
06.2024 - Current
Customer Service Representative
Concentrix
04.2021 - 06.2024
Machine Operator
Aevitas
10.2020 - 04.2021
Dishwasher & Kitchen Hand
Niagara Brewing Company
10.2018 - 10.2020
High School Diploma -
Stamford Collegiate
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