Karla Pinero
Oakville,ONTARIO
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives: excellent relationship-building, multitasking, and decision-making skills.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Il Gelato di Carlotta
Oakville, Ontario
05.2024 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Managed customer service inquiries and complaints promptly.
- Established processes for monitoring customer satisfaction levels.
Store Associate
Il Gelato di Carlotta
Oakville, Ontario
05.2023 - 05.2024
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Addressed customer complaints in a professional manner.
Warehouse Assistant
Winners
Oakville, Ontario
02.2023 - 05.2023
- Assisted with unloading trucks using appropriate equipment as needed.
- Collaborated with other departments to coordinate product delivery schedules.
- Assisted in developing strategies for improving the efficiency of daily operations.
Education
Bachelor of Science - Digital Marketing
UBA
Aragua, Venezuela04-2026
Skills
- Budget assistance
- Sales monitoring
- Operations Management
- Employee Scheduling
- Product and service knowledge
- Customer service
Timeline
Assistant Manager
Il Gelato di Carlotta
05.2024 - Current
Store Associate
Il Gelato di Carlotta
05.2023 - 05.2024
Warehouse Assistant
Winners
02.2023 - 05.2023
Bachelor of Science - Digital Marketing
UBA
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