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ASHLEY SADAFAL
SCARBOROUGH,ONTARIO
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Customer Service Salesfloor
Walmart
10.2020 - Current
- Provide assistance to customers with questions and inquiries on products
- Handle purchases/sales accurately and collect payment via cash, credit or debit
- Maintain safe and clean working environment by complying with work procedures, rules and regulations
- OMNI Fulfillment Associate
- Managed online order fulfillment processes to ensure timely and accurate deliveries.
- Collaborated with team members to optimize inventory management and product availability.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
Verification Specialist
Innovative Visions
01.2021 - 10.2021
- Crypto Currency Platform
- Exceeded daily productivity standards via Desk Help
- AML Compliance experience
- Collected and interpreted data into client accounts (Data Entry)
- Assisted clients with troubleshooting situations or any client relations
- Dealing with high value clients daily
- Verified client accounts and assisted them with any issues
Guest Service Representative
Oxford Properties STC Guest Services
10.2019 - 02.2020
- Interact with shoppers and retailers in a courteous and efficient manner
- Processing gift card payments and balance end of day sales
- Accommodating general administrative requests
- Provided directions/information to customers
Key Holder & Sales Representative
Le Château
08.2016 - 09.2019
- Completed cash and funds count to provide secondary sign-off on daily earnings
- Assisted customers with all needs and inquiries when requesting information pertaining to products, in order to achieve customer satisfaction
- Trained and managed junior employees in completing store tasks
- Responsible for opening/closing the store, handling cash, and managing payroll
Sales & Customer Service Representative
I3 Solutions
01.2018 - 03.2019
- Required to assist customers with setting up patient entertainment accounts and providing basic orientation
- Performed POS transactions, providing a receipt and tracking purchases on a spreadsheet
- Handled customer inquiries or complaints via telephone and in person
- Maintain accurate cash handling; balancing at the end of the day
- Successfully met sale targets daily by constructing goal-oriented plans
Education
Business Administration Finance
George Brown College
01-2017
OSSD - undefined
Lester B. Pearson Collegiate Institute
06-2014
Skills
- Organizational and interpersonal skills
- Proficient technology user
- Meets deadlines at all times and exceeds expectations
- Dedicated, punctual and great time management
- Extremely quick learner with attention to detail
- Excellent problem-solving abilities and exceptional at utilizing quick-judgment to make decisions
- Team player with co-operating skills, enthusiastic and energetic
- Shows initiative and willing to learn new methods, ideas and tasks
- The ability to work under pressure and work collaboratively with all individuals as well as the ability to work independently
- Resourceful, reliable, and excellent salesmanship skills
Timeline
Verification Specialist
Innovative Visions
01.2021 - 10.2021
Customer Service Salesfloor
Walmart
10.2020 - Current
Guest Service Representative
Oxford Properties STC Guest Services
10.2019 - 02.2020
Sales & Customer Service Representative
I3 Solutions
01.2018 - 03.2019
Key Holder & Sales Representative
Le Château
08.2016 - 09.2019
OSSD - undefined
Lester B. Pearson Collegiate Institute
Business Administration Finance
George Brown College