Summary
Overview
Work History
Education
Skills
Volunteer Experience
Websites
Certification
Accomplishments
Affiliations
Timeline
AssistantManager
PRIYANSHU MITTAL

PRIYANSHU MITTAL

Winnipeg,MB

Summary

Data-driven and dedicated employee providing amazing customer service and maintaining client relationships. Effective communication and organizational skills, supervising and supporting staff efficiently. Multilinguistic, can speak English, Hindi, and Punjabi fluently. Demonstrated a history of strong client relationships and high customer satisfaction. Well-organized, responsible, and flexible with working in teams and individually. Vast technical and diverse knowledge of Microsoft Word, Excel, and PowerPoint and has 78 wpm.

Overview

2
2
years of professional experience
4
4
Languages

Work History

Customer Service Salesfloor Associate

Walmart
Winnipeg, Canada
07.2023 - Current
  • Supplied customer service to over 100 customers every day
  • Promoted all company sponsor programs and initiatives, e.g., credit card services, discount promotions, and charity initiatives
  • Maintained good relationships with customers by handling questions and solutions to their doubts
  • Ability to manage situations calmly and deal with stressful situations
  • Performed cash register functions accurately and efficiently.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Assisted customers with selecting items and answering questions about products.

English Trainer

Victorious English Centre
Punjab, India
05.2022 - 03.2023
  • Facilitated conversations between native speakers of English and non-native speakers of English.
  • Encouraged critical thinking skills through engaging activities related to topics covered in class.
  • Developed and implemented curricula for English language courses.
  • Provided individualized feedback to each student on their performance in the class.
  • Organized group discussions and projects to promote collaboration among students.

Education

Bachelor of Science - Computer Science

University of Winnipeg
Winnipeg, MB
06-2027

High School Diploma -

Dasmesh Public School
Punjab,India
05.2022

Skills

  • Microsoft word, excel & PowerPoint
  • Scripting Languages: PHP, Python, Javascript
  • Communication Skills
  • Web and Application Servers
  • Leadership
  • Mathematics
  • Back-End and Database Skills
  • Web Analytics Tools
  • Problem-Solving
  • Project Management

Volunteer Experience

U-Turn Parkinson Volunteer                                                                                            07/2023-Current 

U-Turn Parkinson Company                                                                                  Winnipeg,Canada

Conduct exercise stations, work one-on-one with participants who need assistance, and bring positive energy into every class., Stimulate social responsibility and promote family, community, and international solidarity., Switching out equipment as needed/ directed by the coach., Directing and aiding disabled participants as needed based on Coach delegation.

Certification

· Full Driver License (Class 5) (November 2023)

· Office Automation (COA) (August 2023)

· Child abuse and criminal record check (July 2023)

· C & C++ programming (April 2023)

Accomplishments

  • Cashier - Achieved the highest number of new credit accounts opened within one month.
  • Conflict Resolution - Responsible for handling customer account inquiries, and accurately providing information to ensure the resolution of product/service complaints and customer satisfaction.
  • Resolved product issues through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Technology Integration - Participated in technology training courses and trained colleagues in new technology concepts and practices applicable for the classroom.
  • Data Organization - Organized scores of over 80 students into online database for parents' immediate access.

Affiliations

  • Global College Student Advisory Council
  • Hindu Society of Manitoba
  • Ukrainian Student Helping Hand Association
  • Mama Earth Association

Timeline

Customer Service Salesfloor Associate

Walmart
07.2023 - Current

English Trainer

Victorious English Centre
05.2022 - 03.2023

Bachelor of Science - Computer Science

University of Winnipeg

High School Diploma -

Dasmesh Public School
PRIYANSHU MITTAL