Summary
Overview
Work History
Education
References
Timeline
Generic

Arshveer Kaur

London,Ontario

Summary

Dynamic Food Service Supervisor at Papajohns with a proven track record in enhancing customer satisfaction and team performance. Skilled in route optimization and staff motivation, I excel in resolving issues and fostering strong relationships, ensuring efficient operations and repeat business. Committed to quality control and effective communication in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Food Service Supervisor

Papajohns
London, ON
05.2020 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
  • Answered incoming calls and emails, providing frontline customer support, or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • Set up and activated customer accounts.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Monitored routes and traffic to optimize delivery schedules efficiently.
  • Assisted drivers with route changes and urgent delivery updates promptly.

Trucking Dispatch and Load Brokerage Specialist

Rai Dispatch Training Inc.
Brampton, ON
04.2025 - 06.2025
  • Managing and coordinating the movement of trucks and drivers to ensure timely and efficient delivery of goods.
  • Accounting and payroll.
  • Scheduling the routes to drivers according to their availability.
  • Problem-solving techniques.
  • Making sure to get adequate information from brokers related to loads.
  • Effective communication with the customs broker.
  • Using software such as XPERT.AVAAL and Load Link.

Machine Operator

Mccormick
London, ON
10.2022 - 03.2023
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.

Packaging Associate

Bosco and Roxy
London, ON
03.2022 - 09.2022
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Coordinated with scheduling, production and quality leaders to plan daily operations activities and resolve issues.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.

Education

Business Management - Management

Fanshawe College
London, ON
12.2020

Bachelor of Commerce - Commerce And Business Administration

S.S.D College
Punjab,India
07.2019

References

References available upon request.

Timeline

Trucking Dispatch and Load Brokerage Specialist

Rai Dispatch Training Inc.
04.2025 - 06.2025

Machine Operator

Mccormick
10.2022 - 03.2023

Packaging Associate

Bosco and Roxy
03.2022 - 09.2022

Food Service Supervisor

Papajohns
05.2020 - Current

Business Management - Management

Fanshawe College

Bachelor of Commerce - Commerce And Business Administration

S.S.D College

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Arshveer Kaur