Jennifer Harpell

• Supervised daily food service operations, ensuring compliance with health and safety regulations.
• Trained and mentored new staff on food preparation techniques and customer service standards.
• Managed inventory levels, reducing waste through effective stock rotation practices.
• Implemented quality control measures to enhance food presentation and taste consistency.

• Collaborated with nutritionists to modify menus based on dietary needs and preferences.
• Streamlined workflow processes that improved efficiency in food production and delivery services.
• Reduced food waste by implementing proper inventory tracking and storage practices.
• Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
• Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
• Established and managed team schedules and shift assignments.
• Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.

• Established key performance indicators to monitor team effectiveness and service outcomes.
• Developed policies and procedures that adhered to industry regulations, ensuring compliance across all support functions.
• Implemented quality control measures for service delivery, elevating overall customer satisfaction rates.
• Conducted regular performance reviews for team members, identifying areas of improvement and providing constructive feedback.
• Owned, tracked and reported on key performance metrics.
• Managed budgets effectively, ensuring the optimal allocation of resources across various projects and initiatives.

See above.

See above.