Armin Rahmatpour
Sales Consultant
North Vancouver,BC
Summary
High-performing Automotive Sales Consultant with a record of exceeding sales targets, and maintaining CSI scores above dealership averages. Skilled in client relationship management, finance/lease consultation support, and digital lead conversion. Recognized for delivering outstanding customer experiences, building long-term loyalty, and supporting revenue growth. Proficient in Microsoft Office, CDK/CRM systems, and digital retailing.
Overview
4
4
years of professional experience
Work History
Senior Product Advisor
Jim Pattison Hyundai Northshore
North Vancouver, British Columbia
05.2024 - Current
- Consistently exceeded monthly sales targets (115%) and ranked among the top consultants in the dealership.
- Delivered detailed product demonstrations and smooth vehicle delivery experiences, ensuring client satisfaction.
- Maintained CSI scores above the dealership average by focusing on clear communication and follow-up.
- Converted digital and showroom leads into appointments, improving the closing ratio by 18%.
- Partnered with F&I managers to support financing and leasing discussions, reducing deal fall-offs.
- Prepared accurate contracts, ICBC paperwork, and financing documentation in compliance with regulatory standards.
- Used Microsoft Office and CRM tools to track the sales pipeline, maintain reporting, and ensure data accuracy.
Visual Merchandising Temp
Prada
Vancouver, British Columbia
10.2023 - 04.2024
- Executed visual merchandising strategies that elevated customer engagement and sales opportunities.
- Ensured brand standards were consistently maintained across product displays and store presentation.
Sales Associate / Customer Service
Mackage
Vancouver, British Columbia
10.2022 - 04.2023
- Consistently exceeded daily sales goals through consultative selling and upselling techniques.
- Ranked top in add-on sales during the peak retail season.
- Assisted customers with product selection and provided styling advice.
Brand Ambassador / Sales Associate
Canada Goose
Vancouver, British Columbia
10.2021 - 04.2022
- Surpassed KPI benchmarks (UPT and UPH), ranking among the top 5 associates regionally.
- Built long-term client relationships through superior service and follow-up.
Education
High School Diploma -
King George High School
Vancouver, BCSkills
- Client relationship management, negotiation, and closing
- Vehicle product knowledge, demos, and test drives
- Finance and lease consultation support
- Lead conversion, appointment setting, and follow-up
- Sales pipeline and CRM (CDK, Microsoft Office)
- Prospecting, upselling, and cross-selling
- CSI performance and customer care excellence
- Digital retailing and social media lead generation
- Bilingual: English and Farsi
Languages
English
Full Professional
Farsi
Native/ Bilingual
Timeline
Senior Product Advisor
Jim Pattison Hyundai Northshore
05.2024 - Current
Visual Merchandising Temp
Prada
10.2023 - 04.2024
Sales Associate / Customer Service
Mackage
10.2022 - 04.2023
Brand Ambassador / Sales Associate
Canada Goose
10.2021 - 04.2022
High School Diploma -
King George High School