Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tyler Nordquist

Calgary,AB

Summary

Dynamic Senior Product Advisor at Woodridge Ford with a proven track record in sales strategy and customer relationship management. Expert in contract negotiation and product demonstrations, consistently achieving sales goals. Recognized for fostering lasting client relationships and driving team collaboration to enhance customer satisfaction and loyalty.

Overview

29
29
years of professional experience

Work History

Senior Product Advisor

Woodridge Ford
Calgary, Alberta
04.2013 - Current

Achieved sales goals by selling new and used vehicles along with finance products.

Promoted finance, insurance, and paint protection products to enhance customer choices.

Demonstrated vehicles through test drives to engage potential buyers.

  • Reported activities and analyses to vehicle sales manager for performance tracking.
  • Conducted in-person sales discussions with customers to close deals effectively.
  • Drafted and finalized sales contracts to ensure compliance and accuracy.
  • Represented company at trade exhibitions and events to showcase offerings.
  • Followed up on inbound inquiries through phone, email, and walk-in prospects.
  • Demonstrated how to properly use and apply products, enabling customers to learn about features before purchasing items.
  • Recommended policy changes to improve marketing tactics and strategies.
  • Developed and implemented product strategies to ensure customer satisfaction and loyalty.
  • Utilized active listening and effective interpersonal skills to build customer relationships that lasted years.
  • Rearranged products to make sure assigned areas looked clean and inviting to shoppers.
  • Provided assistance to customers, helping find needed products and introducing new offerings.

Product Sales Specialist

Cam Clark Ford
Airdrie, Alberta
04.2011 - 03.2013
  • Greeted and assisted customers to foster positive experiences.
  • Generated leads through cold-calling, email campaigns, and other marketing initiatives.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Collaborated with marketing team to create campaigns that effectively promoted the product line.
  • Prepared and delivered appropriate presentations on products and services.
  • Negotiated deals and handled complaints or objections.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Provided training sessions for new staff members on product knowledge.
  • Provided technical support for existing customers in regards to product usage.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Product Advisor Sales

Advantage Ford
Calgary, Alberta
04.2005 - 03.2011

Sold new and used cars, including finance and related products.

  • Promoted finance, insurance, and paint protection offerings to enhance sales.
  • Demonstrated vehicles to customers, facilitating test drives for informed decisions.
  • Reported sales activities, reviews, and analyses to vehicle Sales Manager.
  • Conducted face-to-face meetings with customers to negotiate sales agreements.
  • Prepared and finalized sales contracts for customer transactions.
  • Represented company at trade exhibitions and events to attract potential buyers.
  • Followed up on inbound inquiries via phone, email, and walk-in prospects.

Sales Associate

Marlborough Ford
Calgary, Alberta
03.2004 - 03.2005

Used Vehicle Sales Manager

Renfrew Chrysler
Calgary, Alberta
03.2003 - 03.2004
  • Supported sales team members to drive growth and development.
  • Partnered with employees to develop relationships with customers and enhance sales processes.
  • Maintained records of all sales transactions related to used vehicles.
  • Evaluated trade-in values offered by customers in exchange for purchasing new or pre-owned cars.
  • Advised customers on maintenance schedules and other services that may be needed after purchase.
  • Analyzed market trends to adjust promotional activities accordingly.
  • Created strategies for increasing sales of used vehicles.
  • Organized promotional events to increase awareness of available used vehicle models.
  • Developed pricing policies for used vehicle sales.
  • Reviewed customer information to determine needs and preferences for used vehicles.

Sales Associate

Renfrew Chrysler
Calgary, Alberta
04.1996 - 03.2003

Education

High School Diploma -

Central Memorial High School
Calgary, AB
06-1990

Some College (No Degree) - Science

University of Calgary
Calgary, None

Some College (No Degree) - Science

Mount Royal University
Calgary, None

Skills

  • Sales strategy and engagement
  • Contract negotiation
  • Product knowledge and demonstrations
  • Customer relationship management
  • Team collaboration
  • Presentation skills
  • Problem solving
  • Training development
  • Effective communication and active listening
  • Target achievement and excellence
  • Team collaboration in sales
  • Rapport building with diverse individuals
  • Deadline prioritization and management

Accomplishments

Winner 2005 James Wood Award Advantage Ford

Timeline

Senior Product Advisor

Woodridge Ford
04.2013 - Current

Product Sales Specialist

Cam Clark Ford
04.2011 - 03.2013

Product Advisor Sales

Advantage Ford
04.2005 - 03.2011

Sales Associate

Marlborough Ford
03.2004 - 03.2005

Used Vehicle Sales Manager

Renfrew Chrysler
03.2003 - 03.2004

Sales Associate

Renfrew Chrysler
04.1996 - 03.2003

High School Diploma -

Central Memorial High School

Some College (No Degree) - Science

University of Calgary

Some College (No Degree) - Science

Mount Royal University
Tyler Nordquist