Anoop Joe George
Scarborough,ON
Summary
Compassionate caregiver and experienced housekeeping management professional with over many years of experience in luxury hotel environments and extensive volunteer work in community services. Proven ability to provide exceptional care and support to individuals with mental illness, elderly patients, and those with disabilities. Skilled in creating a safe, clean, and nurturing environment, and passionate about improving the quality of life for others.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Great Canadian Casino Resort
06.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards and ensure a high level of cleanliness
- Collaborated with front desk staff to promptly address and resolve guest requests, enhancing overall guest experience.
- Trained and mentored new personnel elevating service quality and performance across team.
Housekeeping Supervisor
Double Tree by Hilton
01.2023 - 05.2023
- Increased employee performance through effective supervision and targeted training, resulting in improved team productivity and service quality.
- Resolved guest complaints and addressed concerns promptly in collaboration with front desk staff, enhancing customer satisfaction and trust.
- Consistently maintained clean and organized rooms and common areas, leading to improved overall guest satisfaction and a positive service environment.
Elderly Caregiver
Navajeevan Trust
09.2018 - 11.2022
- Assisted clients with daily living activities such as bathing, dressing, and grooming, promoting self-esteem and general wellness.
- Maintained a clean, safe, and well-organized living environment for patients, ensuring their comfort and safety.
- Supported patients with mobility needs, including safe assistance in moving around personal and public spaces.
- Administered medications and assisted with physical therapy exercises to maintain and improve strength, flexibility, and balance.
- Offered nighttime support and comfort to seniors, ensuring they had a restful and secure night's sleep.
- Laundered items, changed sheets, and made beds to ensure a hygienic and pleasant living space for patients.
Community Support Worker
Youth Association Kottayam
05.2016 - 08.2018
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Conducted home visits to assess living conditions and identify potential barriers to client success.
Housekeeping Supervisor
The Zuri Hotels & Resorts
05.2013 - 08.2018
Housekeeping Desk Cordinator
The Zuri Hotels & Resorts
03.2011 - 05.2013
Education
Bachelor of Hotel Management -
T.John College
Skills
- Housekeeping knowledge
- Patient Hygiene and Grooming
- Mobility Assistance
- Laundry and Linens Management
- Emotional Support and Companionship
- Infection Control Practices
- Transportation Assistance
- Recreational Activities
Certification
- AGCO License
- Adequate training on Play Smart
- WHMIS Training
Accomplishments
- Awarded "Best Employee" for exceptional guest feedback and commitment to honesty programs.
- Successful Rehabilitation Support
- Organized Community Outreach Programs
Timeline
Housekeeping Supervisor
Great Canadian Casino Resort
06.2023 - Current
Housekeeping Supervisor
Double Tree by Hilton
01.2023 - 05.2023
Elderly Caregiver
Navajeevan Trust
09.2018 - 11.2022
Community Support Worker
Youth Association Kottayam
05.2016 - 08.2018
Housekeeping Supervisor
The Zuri Hotels & Resorts
05.2013 - 08.2018
Housekeeping Desk Cordinator
The Zuri Hotels & Resorts
03.2011 - 05.2013
Bachelor of Hotel Management -
T.John College
- AGCO License
- Adequate training on Play Smart
- WHMIS Training
Similar Profiles
Stephanie SyneStephanie Syne
Executive Casino Host at Great Canadian Casino Resort TorontoExecutive Casino Host at Great Canadian Casino Resort Toronto
Gladness BenjaminGladness Benjamin
Bell Person at Great Canadian Casino Resort TorontoBell Person at Great Canadian Casino Resort Toronto
Anoop Joe GeorgeAnoop Joe George
Housekeeping Supervisor at Great Canadian Casino ResortHousekeeping Supervisor at Great Canadian Casino Resort