Simranpreet Kaur
Prince Albert
Summary
skilled customer service professional with over 2 years of successful client services, management and leadership experience. Enthusiastic and personable individual who enjoys working with people and building long-lasting relationships and product loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Great Canadian Casino Resort
08.2023 - 11.2024
- Greeted visitors and customers upon arrival, offered assistance and answered questions and provided embossed cards to members
- Answered customer telephone calls promptly and appropriately handled needs
- Inform guests of events and promotions by assisting the marketing department with updating Facebook, twitter and foursquare social media pages
- Demonstrated effective communication and customer service skills dealing in a fast-paced environment
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Sandwich Artist
Subway
09.2022 - 07.2023
- Prepares products maintains food safety and sanitation standards
- Open the store, clean the store, make customers sandwiches, bake bread and cookies
- Make sandwiches for customers take orders, clean/ put away dishes, prep food, stock
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Keeping everything all stocked up, the store always clean and most important making sure that customers are always happy
- Maintains a professional appearance and grooming standards as outlined in the subway operations manual
Administrative Assistant
FJ IELTS AND TRAINING INSTITUTE
10.2021 - 07.2022
- Manage front desk-Maintain professionalism and organization of front desk
- Greet students and visitors to the office
- Provide information and assistance to students
- Follow up student queries
- Responsible for communication of pertinent college news and program or class updates
- Ownership of overall office management
Education
High School Diploma -
Mohawk College of Applied Arts And Technology
Mississauga, ON04-2024
Skills
- Customer service
- Guest services
- Problem-solving skills
- Cash handling
- Problem-solving
- Front desk management
- Administrative skills
- Safety and security procedures
- Teamwork and collaboration
- Phone and email etiquette
- Customer service management
Languages
English
Full Professional
Certification
- First Aid Certification+ CPR
Timeline
Front Desk Agent
Great Canadian Casino Resort
08.2023 - 11.2024
Sandwich Artist
Subway
09.2022 - 07.2023
Administrative Assistant
FJ IELTS AND TRAINING INSTITUTE
10.2021 - 07.2022
High School Diploma -
Mohawk College of Applied Arts And Technology
Similar Profiles
Anthony DeonarainAnthony Deonarain
Guest Services Supervisor at Great Canadian Casino Resort TorontoGuest Services Supervisor at Great Canadian Casino Resort Toronto
Anahit TantushyanAnahit Tantushyan
Acting General Manager/Assistant General Manager at Great Canadian Casino Resort TorontoActing General Manager/Assistant General Manager at Great Canadian Casino Resort Toronto
Stephanie SyneStephanie Syne
Executive Casino Host at Great Canadian Casino Resort TorontoExecutive Casino Host at Great Canadian Casino Resort Toronto
Ashley ScottAshley Scott
2nd Cook at BCCS School2nd Cook at BCCS School
NAVJOT KAURNAVJOT KAUR
Correctional Officer at Correctional Service of CanadaCorrectional Officer at Correctional Service of Canada