Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Technical Tools
Hobbies and Interests
Timeline
Generic

Anny Ruth Mahato

London,Canada

Summary

Experienced with retail operations and inventory management. Utilizes effective communication to ensure product availability and customer satisfaction. Knowledge of merchandising techniques and teamwork to maintain organized and appealing displays. Holds a Postgraduate Certificate in Mobile Application Development and a Bachelor's degree in Computer System Engineering, offering a unique blend of technical acumen and frontline experience, and currently excelling as a General Merchandise Associate at Walmart, recognized with two Shining Star nominations for outstanding performance and dedication.


Overview

6
6
years of professional experience

Work History

General Merchandise Associate

Walmart
01.2024 - Current
  • Provided excellent customer service by assisting guests with locating items, price checks, and product knowledge, contributing to high customer satisfaction ratings.
  • Maintained sales floor presentation by organizing merchandise, ensuring planogram compliance, and restocking shelves promptly.
  • Supported inventory accuracy through regular stock counts, processing overstock, and identifying discrepancies using handheld terminal devices.
  • Collaborated with department team members and other areas (like front-end, receiving) to meet store-wide goals and improve operational efficiency.
  • Recognized with two Shining Star nominations for reliability, initiative, and dedication to store performance.
  • Assisted in department-level planning and organization of seasonal merchandising.
  • Provided mentorship to new associates and supported store events and celebrations.
  • Collaborated with team members and leadership to complete price changes, features, and planogram resets.
  • Assisted in executing modular sets, restocking, and ensuring department readiness for high traffic hours.

E-Learning Developer & IT Specialist

Queensford College
01.2022 - 01.2023
  • Designed and managed e-learning courses using LMS platforms such as Moodle, Blackboard, and Canvas, enhancing accessibility and engagement for over 15,000 students.
  • Provided technical support to trainers and students on IT systems and course platforms, ensuring a smooth learning experience and resolving any platform-related issues promptly.
  • Assisted with training materials, course development, and quality assurance for online delivery.

Store Associate (Part-time)

Goshali Departmental Store
01.2020 - 01.2023
  • Delivered personalized customer service by assisting shoppers, managing complaints, and ensuring a positive store experience, fostering repeat business.
  • Handled cash register operations, processed transactions accurately, and balanced cash drawers at the end of shifts with zero discrepancies.
  • Supported inventory management by receiving shipments, labeling stock, and organizing shelves based on product rotation and demand.
  • Worked closely with store supervisors to coordinate daily operations, delegate stocking tasks, and assist with visual merchandising setups.
  • Managed and successfully implemented every small celebration inside the store.
  • Handled Social Media Platforms.

IT Support Specialist

Axis Institute
01.2021 - 01.2022
  • Support LMS and other related technologies.
  • Diagnose and resolve connectivity issues and software errors.
  • Document the technical issues, resolutions, and system updates for the knowledge base maintenance.
  • Collaborate with the IT team to implement upgrades, patches, and security controls.
  • Assist students, faculty, and staff with IT-related queries.
  • Manage user accounts, passwords, and access control in the system.

Education

Mobile Application Development -

Fanshawe College
London, Ontario
01.2025

B.Sc. Hons - Computer System Engineering

ISMT College Affiliated To Sunderland University
United Kingdom
01.2022

Skills

  • Customer Service Excellence
  • Inventory Management (Telxon/handheld terminal)
  • Team Leadership & Delegation
  • Price Changes & Feature Setups
  • Modular Execution & Zoning
  • Safety & Cleanliness Compliance
  • Break & Coverage Coordination
  • Training & Peer Coaching
  • Multitasking & Time Management
  • Cash handling proficiency
  • Customer engagement
  • Merchandising techniques
  • Teamwork and collaboration
  • Motivated team player

Accomplishments

  • Shining Star Nominee (x2) - Recognized for performance and initiative at Walmart 3050.
  • Successfully transitioned from technical to customer-facing retail roles, demonstrating versatility.

Languages

English
Nepali
Hindi

Interests

  • Web Development and Design
  • Personal Development and Self-Improvement
  • Creative Writing

Technical Tools

  • Telxon/Handheld Terminal (HT)
  • Walmart Workday
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Planogram Tools

Hobbies and Interests

  • Dancing
  • Movies and Anime
  • Travelling

Timeline

General Merchandise Associate

Walmart
01.2024 - Current

E-Learning Developer & IT Specialist

Queensford College
01.2022 - 01.2023

IT Support Specialist

Axis Institute
01.2021 - 01.2022

Store Associate (Part-time)

Goshali Departmental Store
01.2020 - 01.2023

Mobile Application Development -

Fanshawe College

B.Sc. Hons - Computer System Engineering

ISMT College Affiliated To Sunderland University

Similar Profiles

CREATE PROFILE
Anny Ruth Mahato