Summary
Overview
Work History
Education
Skills
Timeline
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MOHAMMED PATEL

MISSISSAUGA

Summary

Personable and detail-oriented operations professional with a strong foundation in customer service, event coordination, and retail leadership. Currently pursuing an MBA in Marketing at Brock University, with hands-on experience managing store operations, optimizing customer experiences, and leading cross-functional teams in high-volume environments. Demonstrated success in hospitality-driven roles with a proactive approach to problem-solving, workplace enhancement, and service delivery. Skilled in using technology and internal systems to streamline operations and elevate guest satisfaction. Adept at planning events, supporting executive communications, and ensuring seamless daily office experiences with a white-glove service mindset.

Overview

5
5
years of professional experience

Work History

GENERAL MERCHANDISE ASSOCIATE

Walmart
07.2023 - 07.2024
  • Delivered excellent customer service by assisting customers with product selection and resolving inquiries.
  • Maintained optimal store presentation through effective merchandising and visual displays.
  • Supported inventory management, sales tracking, and in-store digital service facilitation.
  • Collaborated with store leadership to analyze sales data and optimize retail performance.

TEACHING ASSOCIATE (MARKETING AND BUSINESS)

Ahmedabad University
08.2022 - 03.2023
  • Delivered virtual lectures and interactive workshops on consumer behavior and market analysis.
  • Conducted industry research to support online learning modules and academic case studies.
  • Designed remote-friendly coursework, ensuring student engagement through digital platforms.
  • Provided virtual mentoring and one-on-one guidance for students on marketing projects.

SOCIAL MEDIA & BRAND MARKETING INTERN

INGLU Global
07.2021 - 08.2021
  • Executed digital marketing strategies to enhance brand awareness and customer engagement.
  • Applied SEO techniques and analytics tools to measure campaign effectiveness.
  • Assisted in brand storytelling and social media content creation.

RETAIL OPERATIONS LEAD

Oasis Garments
06.2019 - 06.2020
  • Managed daily store operations, including sales forecasting, inventory control, and merchandising.
  • Trained and led a team to enhance sales performance, customer service, and operational efficiency.
  • Developed strategies to increase customer engagement, brand awareness, and revenue growth.
  • Implemented store layout improvements to optimize customer flow and product visibility.

Education

MBA ISP - Marketing

Goodman School of Business, Brock University
St. Catharines, ON
06.2025

BBA: HONORS - Strategy and marketing communication

Amrut Mody School of Management, Ahmedabad University
07.2022

Skills

  • Retail Operations & Inventory Management
  • Customer Service Excellence
  • Leadership & Team Development
  • Sales Performance Optimization
  • Visual Merchandising & Store Layout
  • Data Analysis & Business Strategy
  • Digital Marketing & Brand Promotion
  • Process Efficiency & Continuous Improvement
  • Training & Staff Development
  • Strategic Planning & Execution
  • Inventory & Supply Chain Management
  • Performance Analysis & KPI Monitoring
  • Conflict Resolution & Team Motivation
  • Store Standards & Compliance
  • Market Trend Analysis
  • Cross-functional Team Collaboration

Timeline

GENERAL MERCHANDISE ASSOCIATE

Walmart
07.2023 - 07.2024

TEACHING ASSOCIATE (MARKETING AND BUSINESS)

Ahmedabad University
08.2022 - 03.2023

SOCIAL MEDIA & BRAND MARKETING INTERN

INGLU Global
07.2021 - 08.2021

RETAIL OPERATIONS LEAD

Oasis Garments
06.2019 - 06.2020

BBA: HONORS - Strategy and marketing communication

Amrut Mody School of Management, Ahmedabad University

MBA ISP - Marketing

Goodman School of Business, Brock University

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