Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

SHARNPREET SINGH

Clarenville,NL

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure a TEAM-LEAD position. Ready to help team achieve company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

General Merchandise Associate

Walmart
04.2024 - Current
  • Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
  • Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.

Assistant Store Manager

BEST UNITED INDIA COMFORTS
01.2021 - 08.2023
  • Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Boosted sales revenue by developing and implementing effective sales strategies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Front Desk Executive

HI TECH SOCIETY FOR EDUCATION,COMPUTER SCIENCE, IT
03.2019 - 08.2020
  • Handled confidential information securely by adhering to data privacy regulations and company protocols.
  • Assisted guests with reservation modifications, cancellations, and special requests.
  • Managed high call volumes, addressing inquiries and directing calls to appropriate departments.
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Conducted regular inventory audits of office supplies, maintaining stock levels as needed.
  • Contributed to a positive work environment by effectively communicating with team members across departments.
  • Provided prompt resolution to guest issues, ensuring positive experiences and repeat business.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.

Education

OFFICE ADMINISTRATION - Administrative Assistant Specialty

College of The North Atlantic
Clarenville, NL
12.2024

CERTIFICATE - Early Childhood Care And Education

WESTERN COMMUNITY COLLEGE
Surrey, BC
01.2024

12TH GRADE - Science

SCHOOL FOR MERITORIOUS STUDENTS
PATIALA
03.2020

Skills

  • Workplace Safety
  • Customer Engagement
  • Goal-oriented mindset
  • Cash handling proficiency
  • Retail Operations
  • Inventory Control
  • Customer Relations
  • Customer experience
  • Problem-Solving

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

General Merchandise Associate

Walmart
04.2024 - Current

Assistant Store Manager

BEST UNITED INDIA COMFORTS
01.2021 - 08.2023

Front Desk Executive

HI TECH SOCIETY FOR EDUCATION,COMPUTER SCIENCE, IT
03.2019 - 08.2020

OFFICE ADMINISTRATION - Administrative Assistant Specialty

College of The North Atlantic

CERTIFICATE - Early Childhood Care And Education

WESTERN COMMUNITY COLLEGE

12TH GRADE - Science

SCHOOL FOR MERITORIOUS STUDENTS

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SHARNPREET SINGH