Summary
Overview
Work History
Education
Skills
Certification
Community Service
Reference
Timeline
Generic

ANNA TEENU TOM

Halifax,NS

Summary

Results-driven food service professional with a proven track record of maintaining employee focus, ensuring food safety, and achieving productivity goals in fast-paced environments. Highly organized, diligent, and motivated to consistently exceed objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Brawta Jamaican Jerk Joint
Halifax, NS
01.2024 - Current
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Ensured all safety regulations were met, according to local health codes and standards.
  • Utilized excellent communication skills when interacting with customers.
  • Receiving and storing supplies (food and non-food) using First In First Out (FIFO)
  • Delivered food orders promptly and courteously, and collected soiled tray.

Food Service Representative

Brawta Jamaican Jerk Joint
Halifax, NS
05.2023 - 01.2024
  • Clean and sanitize dishes, utensils, equipment, and work area
  • Maintain basic work area safety and sanitation
  • Safe food handling and hygiene
  • Proper hand hygiene, food storage cleanliness/ appropriate temperatures, sanitation, cross-contamination prevention, control time and temperature, etc
  • Contributed positively towards team efforts by assisting coworkers when necessary
  • Consistently met performance goals set forth by supervisors.

Logistics Coordinator

Pace Solutions
Kerala
12.2019 - 06.2022
  • Utilized computer systems to track shipments from origin to destination and generate reports accordingly
  • Organized daily deliveries and pick-ups according to geographic area and delivery employee availability
  • Prioritized tasks and managed deadlines under strict time constraints
  • Arranged for pickup and delivery of goods to meet deadlines
  • Received shipments from various carriers, verifying piece counts with supporting documentation
  • Updated and maintained accurate inventory records.

Patient Service Specialist

MAGJ Hospital
Kerala
08.2017 - 09.2019
  • Answering patient phone calls and entering meal selections in system.
  • Demonstrated excellent customer service skills by efficiently handling patient inquiries and complaints
  • Assisted patients in completing paperwork and preparing for appointments
  • Conducted regular rounds throughout the unit to ensure compliance with policies and procedures
  • Organized supplies in order to ensure adequate inventory levels were maintained
  • Provided patient care by assisting with activities of daily living including bathing, dressing, feeding and ambulation
  • Attended continuing education programs to stay current on best practices in healthcare
  • Performed various clerical and administrative functions, such as ordering, and maintaining inventory of supplies
  • Sanitized and cleaned assigned areas using proper infection control procedures.

Education

Post Baccalaureate Diploma - Supply Chain Management

Cape Breton University
Sydney
05.2024

Master of Business Administration (M.B.A.) - Human Resources Management

Mahatma Gandhi University
Kerala
06.2016

Skills

  • Teamwork and Collaboration
  • Quality assurance understanding
  • Adaptability
  • Work Station Assignments
  • Excellent Communication
  • HACCP Knowledge
  • Standards Compliance
  • Customer Service
  • Portioning

Certification

  • CPR / AED / First-Aid ID#:4A7312CA
  • Advanced Food Safety Certification: 77146595
  • Certified Logistics Professional (CLP) -WHRDE

Community Service

  • Relief Camp Coordinator during Flood in 2018,Kerala

Reference

Name: Unnimaya Ramachandran

Position : Unit Aide

Contact Number: 785 503 2265

Timeline

Food Service Supervisor

Brawta Jamaican Jerk Joint
01.2024 - Current

Food Service Representative

Brawta Jamaican Jerk Joint
05.2023 - 01.2024

Logistics Coordinator

Pace Solutions
12.2019 - 06.2022

Patient Service Specialist

MAGJ Hospital
08.2017 - 09.2019

Post Baccalaureate Diploma - Supply Chain Management

Cape Breton University

Master of Business Administration (M.B.A.) - Human Resources Management

Mahatma Gandhi University
  • CPR / AED / First-Aid ID#:4A7312CA
  • Advanced Food Safety Certification: 77146595
  • Certified Logistics Professional (CLP) -WHRDE
ANNA TEENU TOM