Angela Ifeanyi-Okpala
Kitchener,Ontario
Overview
4
4
years of professional experience
Work History
Call-center-representative
Numeris
Kitchener, ON
07.2020 - Current
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Education
Masters In Educational Ps - Strategic Global Business Management
Skills
- Leadership
Timeline
Call-center-representative - Numeris
07.2020 - Current
Conestoga College Institute of Technology And Advanced Learning - Masters In Educational Ps, Strategic Global Business Management