Andy Salgar
Mississauga,ON
Summary
Dynamic Leadership, Business Turnaround ,Revenue Generation ,Market Expansion, Quality Service Self-directed driven healthcare/hospitality professional with comprehensive accomplishments leading teams to ensure success and achieve goals. Demonstrated success developing and seamlessly executing plans in complex organizational structures. Recognized for maximizing performance by implementing appropriate marketing strategies through analysis of details to gain an understanding of industry position, emerging trends and relationships. Highly organized, creative problem solver who excels at guiding teams through challenging projects on multi-site level.
Overview
9
9
years of professional experience
Work History
Executive Director
COGIR Real Estate
04.2023 - Current
- Be efficient in the operation of key metrics of all the residence's departments (e.g., Culinary, Housekeeping, Recreation, Health & Wellness, Environmental Services, Front Office and capital Expenditures)
- Ensure that all Residence services are provided in conformance with all applicable legislative/regulatory requirements including the preparation of accreditation documents as required
- Focus on the 'Ownership, Accountability and Responsibility' Model
- Meet/exceed budgeted occupancy levels to maximize ancillary revenues including care, pharmacy, telco, cable etc
- Coach, mentor and manage the performance of all direct reports to ensure the appropriate supports are in place for career development and performance management
- Actively promote the Residence and the organization by overseeing all marketing/sales activities in accordance with Revera policies and standards to promote an effective sales culture
- Participate in the development of the annual operating and capital budgets and ensure conformance to approved budgets
- Achieve optimal operating margin for the Retirement Community Role Profile Approved by: Date:
- Adhere to residence goals and objectives ensuring that they are met within available budgetary and fiscal resources and appropriate time frames
- Ensure that all care and services provided for are billed and that labor is aligned to occupancy and acuity
- Engage with the Residents/families to welcome feedback and review concerns with a focus on quick resolution
- Maintain strong community partnerships with key external vendors and stakeholders
- Implement policies and procedures to conform with organizational standards and applicable legislation
- Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct
- Experience working with unionized environment.
General Manager
Sienna Senior Living
11.2020 - 04.2023
- Develop, execute, and achieve the performance goals of assigned retirement residences in alignment with the overall long-term strategy for the retirement residence platform
- Support sales process through hands on involvement and reinforcement of organizations sales platform
- Maintain relationship with external vendor for procurement
- Support major improvement initiatives to ensure optimal success in assigned residences (on scope, on time, on spec, on budget)
- Develop annual operating plans and capital budgets and execute, monito, reports results and take corrective action as required
- Participate in the development and/or changes and enhancements to brand strategies, including promotions, advertising, outreach and communications
- Part of re-branding RET (ASPIRA) platform and road shows focus on (recreation & culinary).
Director of Food & Beverage
Radisson Blu Toronto Downtown
04.2018 - 11.2020
- Responsible for day-to-day operations of food and beverage, developing marketing initiatives, inventory management, providing leadership to front line managers, and ensuring high quality care to customers
- Implemented quality training program, valuing employee contribution, creating incentives and turning performance into compensation and company goals, resulting in significant reduced management and staff turnover
- Implemented departmental strategies by finding synergies and maximizing financial performance
- Effective P&L management and cost containment during tenure
- Managed F&B annal budgets and capital expenditures
- Initiated and implemented marketing plans to maximize profits by conducting market research on new trends, digital/XM marketing, and leading social media campaigns for brand recognition
- Involved with JHSC & WHMIS
- Responsible for departmental first aid, accident reports, vendor management
- Part of conversion to Blu; specifically building standards and training front line staff
- Develop short team and long term financial and operational plans for the department that supports the overall objectives of the hotel.
Director Sales & Marketing/operations
Tilted Kilt Pub and Eatery
01.2015 - 03.2018
- Responsible for marketing, inventory management, operations, and overall strategic planning for Tilted Kilt; a Celtic-themed sports bar and franchise restaurant chain in the United States and Canada
- Continuous development of local store marketing plans, POP, including promotions and branding
- Moreover, creating marketing partnerships with suppliers, company business units and complimentary brands, as well as managing social media to drive revenue and tap into new clientele
- In charge of cost accounting, developing budgets, ROI tracking, financial planning and strategy, decision making, process improvement, payroll, and reports
- Oversight of maintaining security systems and repairs and maintenance.
Education
Healthcare Leadership -
Rotman School of Management, University of Toronto
02.2024
GTHA Hotel Management Leadership Program -
Humber College
01.2020
HND in Hospitality & Tourism Management -
UK
09.2004
Bachelors of Commerce -
GU University
06.2000
Skills
- Healthcare Management
- Executive Leadership
- Risk Management
- Revenue & Budget Analysis
- Inventory Management
- Strategic Planning
- Quality Assurance
- Sustainability
- Facility Management
- Brand Activation
- Training
- Time Management
- Data Analysis
- Human Resources
- CRM
- Vendor Management
- Supply Chain
- E-commerce
- Operating Budgets
- IPAC
- Yardi (EHR,CRM)
Skills Certifications
PowerPoint, Excel, Internet Operations, Fidelio, Dot Poss., Micros, ACCPAC & Tally EPR 9, Quick Books, Trained in WHMIS & MSDS, First Aid CPR/ ADD, advanced food safety, Smart Serve Certified, Supervisor Health and Safety Awareness, Budgeting and Forecasting, Monthly cash flow, Excel - CFI, First Aid CPR + AED, Expiry Sept 2025, OFMEM, completed 2023
Timeline
Executive Director
COGIR Real Estate
04.2023 - Current
General Manager
Sienna Senior Living
11.2020 - 04.2023
Director of Food & Beverage
Radisson Blu Toronto Downtown
04.2018 - 11.2020
Director Sales & Marketing/operations
Tilted Kilt Pub and Eatery
01.2015 - 03.2018
Healthcare Leadership -
Rotman School of Management, University of Toronto
GTHA Hotel Management Leadership Program -
Humber College
HND in Hospitality & Tourism Management -
UK
Bachelors of Commerce -
GU University
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