TAMARA VIDAKOVIC
Mississauga,ON
Summary
Professional and client-focused Administrative Coordinator with hands-on experience managing front desk operations and providing comprehensive administrative support in a legal environment. In my prior role at a law firm, I oversaw reception duties, scheduling, legal document handling, and billing coordination. Recognized for creating a welcoming and professional client atmosphere, managing a high-volume phone system, and keeping the office running smoothly. Adept at multitasking, maintaining confidentiality, and anticipating the needs of both legal staff and clients.
Overview
3
3
years of professional experience
Work History
Administrative Coordinator
O'Connor MacLeod Hanna LLP
12.2024 - 04.2025
- Manage front desk operations, greet clients, and maintain a professional reception area.
- Maintain digital and physical client case files, ensuring accuracy and confidentiality.
- Support HR and administrative tasks, including scheduling interviews and onboarding new staff.
- Answer multi-line phone system, route calls, take messages, and respond to general inquiries.
- Monitor office supply inventory, place orders, and liaise with vendors and building services.
- Support administrative tasks, including mail distribution, scanning, faxing, and data entry.
- Maintain client data records in GhostPractice.
- Organized meetings for executives and coordinated the availability of conference rooms for participants.
Operations Coordinator
Onyx-Fire Protection Services Inc
01.2024 - 08.2024
- Oversaw day-to-day operations of large teams across multiple sites.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Maximized resource utilization by monitoring staff schedules and task allocation.
- Reported issues to senior management with comprehensive detail.
- Tracked employee attendance and addressed recurring punctuality issues.
- Boosted productivity by establishing efficient communication channels between departments.
Receptionist
Sport Medicine Clinic
06.2022 - 06.2023
- Greeted incoming patients professionally and provided friendly, informed assistance.
- Confirmed appointments, updated patient records, and communicated with clients.
- Handled a high volume of calls to resolve inquiries and schedule appointments.
- Managed correspondence via phone, email, and mail.
- Supported administrative duties, including proofreading, transcription, and invoicing.
- Maintained patient data using EMR, CSI, and Jane App systems.
- Handled assignments independently with good judgment and critical thinking skills.
Education
Diploma - Paralegal Studies
Sheridan College
Brampton, ON06.2021
Skills
- Teamwork & Collaboration
- Verbal & Written Communication
- Software Applications (MS Office, GhostPractice, EMR, CSI, Jane App)
- Time Management
- Organizational Skills
- Legal Document Preparation
- Front Desk Operations
- Client Relations
- Office Administration
- Documentation and Recordkeeping
- Office Inventory Management
Timeline
Administrative Coordinator
O'Connor MacLeod Hanna LLP
12.2024 - 04.2025
Operations Coordinator
Onyx-Fire Protection Services Inc
01.2024 - 08.2024
Receptionist
Sport Medicine Clinic
06.2022 - 06.2023
Diploma - Paralegal Studies
Sheridan College
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