Amy Beaulieu
Barrie,ON
Summary
A dedicated and curious employee , who excels in fast paced and challenging roles. Experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles. Currently willing to explore new opportunities for personal development and growth.
Overview
25
25
years of professional experience
Work History
Manager of Field Operations
The Mobile Shop - PC Financial
07.2019 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Built relationships by responding to inquiries, identifying and assessing needs, resolving problems, and following up with potential and existing clients.
- Implemented innovative and strategic programs to increase employee loyalty, improve productivity and probability.
- Mentored departmental team, boosting operational efficiency, success and morale among employees.
- Managed internal company correspondence by delivering documents, memos and reporting to appropriate personnel.
- Partnered with business leaders to deliver services that support company objectives and are consistent with corporate values.
Director of Training
St. Louis Bar & Grill
09.2003 - 07.2019
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Created in-depth training manual for all employees.
Swing Manager
McDonalds Canada
02.1999 - 09.2003
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Integrated service and team management strategies to boost business profits.
Education
Associate of Science -
Sheridan College
Brampton08.2008
Skills
- Dependable and Responsible
- Data Management & Computer Skills
- Excellent Communication
- Organization and Time Management
- Strategic Planning
- Productivity Improvement
- Project Management
- Networking
- Staff Management
- Work Flow Planning
Languages
English
Native or Bilingual
Timeline
Manager of Field Operations
The Mobile Shop - PC Financial
07.2019 - Current
Director of Training
St. Louis Bar & Grill
09.2003 - 07.2019
Swing Manager
McDonalds Canada
02.1999 - 09.2003
Associate of Science -
Sheridan College
Similar Profiles
VIRTI SHAHVIRTI SHAH
Payments and Rewards Representative at PC FinancialPayments and Rewards Representative at PC Financial
AMAN ARORAAMAN ARORA
Senior Financial Sales Representative at PC FINANCIALSenior Financial Sales Representative at PC FINANCIAL
Ishaan BhayanaIshaan Bhayana
Mobile Sales Lead at The Mobile ShopMobile Sales Lead at The Mobile Shop