AMAN ARORA
OTTAWA,ON
Summary
Experienced Financial Services Representative and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers.
Overview
5
5
years of professional experience
Work History
Senior Financial Sales Representative
PC FINANCIAL
Ottawa , ON
02.2022 - Current
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
Financial Sales Representative
PC FINANCIAL
OTTAWA
09.2021 - 02.2022
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Implemented initiatives to improve customer satisfaction and increase repeat business.
- Offered competitive commercial banking solutions.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Uber Partner
UBER TECHNOGIES INC
Montreal , QC
10.2020 - 06.2021
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
- Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Crew Member
DOMINO'S PIZZA
Montreal , QC
02.2020 - 10.2020
- Took orders, prepared meals and collected payments.
- Balanced cash drawer at beginning and end of each shift, Prepping all essential stuff.
- Training new employees and managing store.
Team Leader
TIM HORTONS
MONTREAL , QC
08.2019 - 02.2020
- Interacted with customers to obtain food orders, answer questions, and collect payment for purchases.
- Kept up with changing safety requirements and maintained compliance with health department guidelines.
- Encouraged customers to purchase additional food and beverage items using Upselling techniques.
- Taking care of deposits and sending information to upper management.
Retail Sales Associate
EASYDAY CLUB
Ludhiana , PB
04.2018 - 07.2019
- Helped customers complete purchases, locate items and join reward programs.
- Resolved customer concerns using strong communication and conflict management skills.
- Increased per-customer revenue by suggesting additional purchases.
- Managed multiple tasks simultaneously while meeting deadlines. Worked independently but within team environment.
Customer Service Call Center Representative
AIRCEL NETWORK LTD.
Ludhiana , PB
01.2017 - 02.2018
- Responded to customer comments and questions via Live-Chat during shifts.
- Assisted customers with troubleshooting and resolving various technical issues related to network.
- Opened and updated customer accounts with personal information, payment methods and order details.
Education
GLOBAL SUPPLY CHAIN MANAGEMENT - MANAGEMENT
Matrix College of Management Technology And Health
Montreal, QC04.2021
Skills
- Client relationship management
- Sales Development
- Workplace training
- Problem Solving
- Recordkeeping and Documentation
- Product and Service Sales
- Bank Deposits
- Reliable and Responsible
- Team Leadership
- Time Management
- Banking products knowledge
Timeline
Senior Financial Sales Representative
PC FINANCIAL
02.2022 - Current
Financial Sales Representative
PC FINANCIAL
09.2021 - 02.2022
Uber Partner
UBER TECHNOGIES INC
10.2020 - 06.2021
Crew Member
DOMINO'S PIZZA
02.2020 - 10.2020
Team Leader
TIM HORTONS
08.2019 - 02.2020
Retail Sales Associate
EASYDAY CLUB
04.2018 - 07.2019
Customer Service Call Center Representative
AIRCEL NETWORK LTD.
01.2017 - 02.2018
GLOBAL SUPPLY CHAIN MANAGEMENT - MANAGEMENT
Matrix College of Management Technology And Health
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