Summary
Overview
Work History
Education
Skills
Languages
Certifications And Volunteer
Timeline
Generic

Ritika Kaintura

Calgary,Canada

Summary

Compassionate Health Care Aide with extensive hands-on experience from clinical and home care internships. Proficient in assisting with daily living activities, monitoring patient health, and supporting medical staff in essential care tasks. Knowledgeable in medical terminology, infection control, and emergency response protocols. Recognized for effective communication and teamwork, fostering a respectful and supportive care environment.

Overview

3
3
years of professional experience

Work History

Financial Management Representative (FMR)

PC Financial
Calgary, Canada
10.2024 - Current
  • Delivered personalized financial services to address client banking and investment needs.
  • Conducted comprehensive financial assessments, providing customized recommendations for credit products.
  • Resolved client inquiries, ensuring high levels of satisfaction through exceptional service.
  • Collaborated with teams to improve efficiency and consistently meet sales targets.
  • Maintained current knowledge of market trends and customer preferences for enhanced service delivery.
  • Supported compliance initiatives by maintaining accurate documentation and records.

Pharmacy Assistant

D.P Pharmacy
Dehradun, India
03.2024 - 06.2024
  • Educated customers on proper medication usage and possible side effects during consultations.
  • Collected and documented patient medical history and chief complaints.
  • Maintained inventory of pharmaceuticals and over-the-counter products on shelves.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Processed prescription orders accurately using pharmacy software systems.

Customer Care Executive

EasyJet | Teleperformance
Mohali, India
08.2023 - 10.2023
  • Provided excellent customer service by addressing passenger inquiries and concerns.
  • Maintained a positive attitude while handling high-pressure situations with professionalism.
  • Collaborated with various airline departments to handle flight disruptions.
  • Assisted customers with flight bookings and changes through phone and email support.
  • Managed complaints by listening actively and offering appropriate solutions to customers.

Intern- Nurse | Medical Assistant

Max Hospital
Dehradun, India
08.2022 - 01.2023
  • Supported physicians and nurses in administering patient care and medical procedures.
  • Managed medical records, ensuring accurate and timely documentation.
  • Assisted with medical tests and procedures under professional supervision.
  • Administered medications and treatments in accordance with physician orders.
  • Adhered to safety and sanitation protocols in clinical environments.

Education

Postgraduate Diploma - Health and Human Services Management

Bow Valley College
Calgary, AB
06.2025

General Nursing & Midwifery (GNM) -

SAI School of Nursing
Dehradun, India
03.2023

Skills

  • Patient care
  • Problem solving
  • Time management abilities
  • Active listening
  • Continuous improvement
  • Positive attitude
  • Task prioritization
  • Work Planning and Prioritization
  • Verbal and written communication
  • Customer relations
  • Health assessment
  • Customer service
  • Medical documentation
  • Effective communication

Languages

  • English, Professional Fluency
  • Hindi, Native
  • Punjabi, Intermediate

Certifications And Volunteer

  • Event Coordinator (EC), CSSC, Calgary, Canada, Winter 2024, 2025, Led the Badminton Winter League, managing logistics, scheduling, and participant communication. Ensured smooth operations, team coordination, and on-site safety support.
  • Lead for a Community Site and Research Project, Dehradun, India, 2022, 2023, 20 weeks
  • State-level Participant at the State Mental Hospital, Dehradun, India, 01/01/23
  • Volunteer at Cancer Awareness Program, Dehradun, India, 12/01/22
  • District-level HIV Awareness Quiz Competition Participant, Dehradun, India, 11/01/22
  • Certification in Onsite Lactation Skills Training, Dehradun, India, 10/01/22

Timeline

Financial Management Representative (FMR)

PC Financial
10.2024 - Current

Pharmacy Assistant

D.P Pharmacy
03.2024 - 06.2024

Customer Care Executive

EasyJet | Teleperformance
08.2023 - 10.2023

Intern- Nurse | Medical Assistant

Max Hospital
08.2022 - 01.2023

Postgraduate Diploma - Health and Human Services Management

Bow Valley College

General Nursing & Midwifery (GNM) -

SAI School of Nursing

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Ritika Kaintura