Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amandeep Gill

Brampton,Canada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Citizen Services Officer

Service Canada
08.2023 - Current
  • Handled high-volume inquiries from citizens, maintaining a professional demeanor and providing clear communication.
  • Processed applications for various permits, licenses, and registrations within established timeframes.
  • Assisted citizens in completing forms and applications, ensuring accuracy and compliance with regulations.
  • Enhanced customer satisfaction by providing timely and accurate information on various government services.
  • Managed sensitive situations involving distressed individuals with empathy and professionalism, ensuring their needs were met and concerns addressed.

Health Connect Ontario Navigator

Saint Elizabeth Health Care
10.2022 - Current
  • Collect demographic, symptom, and other information from patients, and accurately enter this information into systems to ensure that patients receive appropriate health care service
  • Documented contract information and maintained patients' medical records.
  • Increased team efficiency by streamlining communication and collaboration among connectors.

Security Guard

CBSA - TPIA
06.2022 - 07.2023
  • The safe and secure control and custody of individuals in all the work sites and at other locations (e.g., hospitals, hearings, etc.) as required by the CBSA
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked and verified photo identification prior to granting facility access.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Personal Support Worker

Carepartners
08.2022 - 10.2022
  • Assisted clients with daily living activities, promoting independence and well-being.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Built strong relationships with clients to deliver emotional support and companionship.

Access Control Officer

ASP
08.2021 - 08.2022
  • Access Control Security Guards are responsible for controlling access and preventing unauthorized access of persons and vehicles in the designated restricted areas

On-site Field Administrative Specialist

Switch Health
07.2021 - 05.2022
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Facilitated communication between departments, organizing meetings and distributing essential information.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.

Education

Coronary Care Nursing -

Seneca College

Palliative Care Nursing -

Niagara College

Bachelor's in Nursing -

Baba Farid University of Health Sciences

Medical Office Administration -

Springfield college
04.2021

Skills

  • Professionalism and Integrity
  • Team player mentality
  • Administrative background
  • Documentation and Recordkeeping
  • Professional and mature

Certification

  • Valid Ontario Security Guard License
  • Standard First Aid/CPR (Level "B" & "C") AED (Basic Life Support)
  • Use of forces
  • WHMIS training Certificate
  • Advanced IM injection- with SC, ID Vaccinations


Timeline

Citizen Services Officer

Service Canada
08.2023 - Current

Health Connect Ontario Navigator

Saint Elizabeth Health Care
10.2022 - Current

Personal Support Worker

Carepartners
08.2022 - 10.2022

Security Guard

CBSA - TPIA
06.2022 - 07.2023

Access Control Officer

ASP
08.2021 - 08.2022

On-site Field Administrative Specialist

Switch Health
07.2021 - 05.2022

Coronary Care Nursing -

Seneca College

Palliative Care Nursing -

Niagara College

Bachelor's in Nursing -

Baba Farid University of Health Sciences

Medical Office Administration -

Springfield college

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Amandeep Gill