Amanda Jennings
Finuity Wealth Inc.
Edmonton,Canada
1
Language
3
Certifications
18
years of professional experience
Managed client services and group benefits administrative support for group benefits operations over 9 years, maintaining detail-oriented accuracy and organized information handling.
Work History
Group Benefits Administrator
8 Months- Administered employee benefits enrollments, changes, and terminations with strict accuracy.
- Coordinated leave, eligibility, and dependent verification within HRIS and carrier systems.
- Resolved employee benefits inquiries regarding medical, dental, vision, and retirement plans.
- Reconciled carrier invoices, eligibility files, and payroll deductions to support clean audits.
- Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
- Ensured timely processing of life event changes, diligently updating employee records as needed.
- Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
- Reviewed benefits paperwork for accuracy and completeness.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Streamlined benefits enrollment procedures for improved employee experience and reduced processing time.
- Facilitated seamless onboarding experiences for new hires by providing comprehensive benefits orientation sessions.
- Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
- Located providers for employee medical, dental and life.
- Streamlined benefits administration process, leading to increased efficiency and reduced processing times.
- Resolved employee benefits issues promptly, maintaining high levels of employee trust and satisfaction.
Group Benefits Administrator
9 Years- Processed employee benefits enrollments, changes, and terminations with strong attention to accuracy.
- Supported leave eligibility reviews and dependent verification in HRIS and carrier systems.
- Answered employee questions about medical, dental, vision, and retirement plans.
- Matched carrier invoices, eligibility files, and payroll deductions to support clean audits.
- Helped employees with benefits questions and provided timely issue resolution.
- Handled life event updates on time and kept employee records current.
- Protected confidential employee information tied to benefit plans and personal situations.
- Checked benefits forms for accuracy and completeness.
- Managed ongoing enrollment and annual open enrollment processes.
- Improved benefits enrollment steps to enhance employee experience and shorten processing time.
- Guided new hires through benefits orientation during onboarding.
- Supported employee benefits programs by working with vendors, providers, and staff to maintain strong insurance and retirement offerings.
- Identified medical, dental, and life insurance providers for employees.
- Improved benefits administration workflow to increase efficiency and reduce processing time.
- Resolved benefits issues quickly to maintain employee trust and satisfaction.
Child Educator
2 Years 3 Months- Delivered high-quality childcare in the pre-kindergarten classroom, fostering a supportive learning environment.
- Prepared nutritious snacks tailored to children's dietary needs, promoting healthy eating habits.
- Ensured a clean and safe environment by washing dishes after meal preparation, supporting overall hygiene.
Day Home Provider
6 Years 3 Months- Nurtured and cared for children aged 9 months to 9 years, fostering a safe and supportive environment under Day Home Agency accreditation.
- Designed and served balanced meals in accordance with Canada Food Guide, ensuring nutritional needs were met for optimal child health.
- Organized and led daily activities that promoted developmental milestones and enhanced engagement among children.
Education
Diploma - Medical Office Administration
Diploma - Oil And Gas Administration
Highschool Diploma
Skills
Data management
Benefits program management
Plan administration
Employee benefits
Data entry
Customer service
Communication
Collaboration
Time management
Prioritization
Multitasking
Communication skills
Detail-oriented
Interpersonal skills
Compliance verification
Relationship building
Teamwork
Team collaboration
Reliability
Work ethic
Professionalism
Attention to Detail
Attention to detail
Coordinating
Prioritization
Continuous improvement mindset
Fast-paced environment
Tight deadlines
Administrative Procedures
Criminal Record Check
Process optimization
Benefits management
Languages
English
Full Professional
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Medical Office Administration, CDI College, 2016
Personal Information
Timeline
Group Benefits Administrator
Finuity Wealth Inc.
02.2026 - 10.2026Read More
Group Benefits Administrator
JP Fenrich Financial
01.2017 - 01.2026Read More
Child Educator
YMCA Clareview Child Care
09.2015 - 12.2017Read More
Day Home Provider
Vegreville and Area Family Day Home Association
03.2009 - 06.2015Read More
Queen Elizabeth Composite High School
Highschool Diploma
Read More
CDI College
Diploma from Oil And Gas Administration
Read More
CDI College
Diploma from Medical Office Administration
Read More