Sandra White
Nine Mile River,Nova Scotia
Summary
At Performance Plu$ Financial, I negotiate with providers to enhance benefits packages and streamline enrollment processes. Strong decision-making and customer service skills led to significant improvements in employee satisfaction and trust. I successfully managed sensitive information, ensuring accuracy and confidentiality in all documentation and reporting. Experienced Benefits Administrator skilled in finding providers, setting up plans and coordinating enrollments. Solid understanding of documentation, recordkeeping, and compliance requirements. Advanced organizational, problem-solving and relationship-building skills.
Overview
16
16
years of professional experience
Work History
Group Benefits Administrator
Performance Plu$ Financial
07.2008 - Current
- Ensured timely processing of life event changes, diligently updating employee records as needed.
- Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
- Reviewed benefits paperwork for accuracy and completeness.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle.
- Played active part in annual negotiations with providers.
- Resolved employee benefits issues promptly, maintaining high levels of employee trust and satisfaction.
- Coordinated with payroll to ensure accurate and timely benefits deductions and contributions.
- Fostered strong relationships with benefits providers, negotiating cost-effective contracts that enhanced overall benefits package.
- Managed benefits renewal process, assessing proposals and making recommendations for plan changes.
Education
High School Diploma -
Hants East Rural High School
Milford, NS06-1977
Skills
- Customer Service
- Employee Management
- Documentation And Reporting
- Customer Relationship Management
- Decision-Making
- Negotiation
- Issue Resolution
Languages
English
Professional Working
Interests
- Gardening
- DIY and Home Improvement
Timeline
Group Benefits Administrator
Performance Plu$ Financial
07.2008 - Current
High School Diploma -
Hants East Rural High School
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