Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christopher Reinhart

Kitchener,ON

Summary

Dynamic Group Benefits Account Executive at Manulife Financial with a proven track record in client relationship building and strategic selling. Consistently exceeded sales quotas by developing customized solutions and fostering strong advisor relationships. Adept at enhancing team performance and delivering exceptional customer service, driving long-term loyalty and repeat business.

Overview

15
15
years of professional experience

Work History

Group Benefits Account Executive

Manulife Financial
06.2015 - Current
  • Provided exceptional customer service, addressing advisor and client concerns promptly and effectively to ensure long-term loyalty.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients and advisors.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients and advisors.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company's ecosystem.
  • Fostered long-lasting relationships with adv to secure repeat business and referrals.
  • Enhanced team performance, sharing best practices and mentoring junior account executives.
  • Maintained current knowledge of evolving changes in marketplace.
  • Achieved or exceeded company-defined sales quotas.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted advisor satisfaction by developing and maintaining strong relationships through effective communication.

Group Benefits Internal Wholesaler

Manulife Financial
04.2014 - 05.2015
  • Provided superior service to customers by quickly responding to requests, suggestions and concerns.
  • Documented business processes and analyzed procedures to align with changing business needs.
  • Created marketing materials such as flyers and business cards to uncover new customer leads.
  • Optimized sales presentations by incorporating visual aids, clear explanations of complex concepts, and engaging storytelling techniques.
  • Increased sales by developing and maintaining strong relationships with financial advisors and clients.
  • Effectively managed sales territory, consistently meeting or exceeding established goals and targets.
  • Handled inbound sales inquiries and outbound telemarketing calls.
  • Set and achieved company defined sales goals.

Nevada Bobs Golf Manager

Forzani Group
02.2010 - 05.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Developed and maintained relationships with customers and suppliers through account development.

Sportchek Hardgoods Manager

Forzani Group
02.2010 - 05.2015
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.

Education

Bachelor of Arts - Business Management

Bethany College
Lindsborg, Kansas, USA
06-2009

Skills

  • Client relationship building
  • Account management
  • Written and verbal communication
  • Customer service
  • Strategic selling
  • Territory management
  • Sales quota achievement
  • Business development and planning
  • Customer presentations
  • Sales strategies
  • Sales proficiency
  • Goals and performance

Languages

English
Native or Bilingual

Timeline

Group Benefits Account Executive

Manulife Financial
06.2015 - Current

Group Benefits Internal Wholesaler

Manulife Financial
04.2014 - 05.2015

Nevada Bobs Golf Manager

Forzani Group
02.2010 - 05.2015

Sportchek Hardgoods Manager

Forzani Group
02.2010 - 05.2015

Bachelor of Arts - Business Management

Bethany College

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Christopher Reinhart