Overview
Work History
Education
Skills
Websites
Certification
Additional Experiences
Summary
Accomplishments
Work Availability
Languages
Timeline
OfficeManager
Ama Amoakosah

Ama Amoakosah

Overview

4
4
years of professional experience
2
2
Certification

Work History

Casino Dealer

Yellowhead Pure Casino
01.2025 - Current
  • Gaining expertise in delivering excellent customer service by greeting and engaging guests professionally.
  • Adhering to strict routines and protocols to maintain fairness and compliance with casino policies.
  • Handling cash transactions efficiently while ensuring accuracy and adherence to casino security measures.
  • Managing high-pressure situations with multiple customers while maintaining a welcoming atmosphere.

Summer Camp Counsellor

Sinkunia Community Development
08.2021 - 09.2021
  • Supervised and mentored children aged 6-12, ensuring a safe, engaging, and inclusive environment.
  • Organized team-building activities, arts and crafts, and outdoor games, fostering creativity and social skills.
  • Provided emotional support and conflict resolution, teaching children effective communication and problem-solving.
  • Led daily educational workshops on cultural awareness, leadership, and self-confidence.
  • Communicated with parents/guardians regarding their child's progress and behavior, strengthening family engagement.

Social Media Manager/ Security Technician

Zenwire Inc
05.2023 - 01.2024
  • Developed and executed marketing strategies, including managing email campaigns.
  • Designed and created promotional materials such as flyers and digital content.
  • Scheduled and coordinated meetings with clients and candidates for smooth communication.
  • Processed invoices and managed financial transactions with accuracy.
  • Managed YouTube account increasing engagement by 30%. Created and edited promotional videos, leveraging storytelling techniques to drive audience engagement.
  • Redrafted the website, improving user experience and the company's online presence.
  • Assisted in security system installations and troubleshooting.

HR & Recruitment Associate (Paid Internship)

Mobile Tutors Inc
05.2024 - 11.2024
  • Led the full recruitment process, including sourcing, interviewing, and onboarding candidates.

Guest Speaker - Black History Month

Black Impact Alliance of Beaumont
02.2024 - Current
  • Visited junior high schools annually as a council member to lead presentations on Black History Month.

Community Volunteer

Sinkunia Community Development
01.2023 - Current
  • Assisted in serving meals to homeless individuals in downtown Edmonton.

Freelance Tutor - Math & Science

01.2023 - Current
  • Provided personalized tutoring for junior high students in math and science.

Education

Bachelor of Arts - Psychology - Minor; IT

MaCewan University
04.2027

High School Diploma - undefined

J. Percy Page High School
01.2023

Skills

  • Customer Service
  • Team Collaboration
  • Data Management
  • Interpersonal Skills
  • Video editing/ Youtube
  • Cash Handling
  • CRM Management (HubSpot)
  • Data Organization (Excel Spreadsheets)
  • Email Campaign Management

Certification

  • Anti-Money Laundering (AML) Certification
  • DEAL US IN Training Completion

Additional Experiences

  • Guest Speaker - Black History Month, Black Impact Alliance of Beaumont, 2024-02-01, Visited junior high schools annually as a council member to lead presentations on Black History Month.
  • Community Volunteer, Sinkunia Community Development, Ongoing, Assisted in serving meals to homeless individuals in downtown Edmonton.
  • Freelance Tutor - Math & Science, 2023-01-01, Provided personalized tutoring for junior high students in math and science.

Summary

A dedicated student of Psychology and Computer Science at the University of Concordia, I bring over eighteen months of volunteer experience with a non-profit community development organization. My professional background includes six months of employment at a security company, coupled with expertise in video editing, web design, and human resources. I am a creative, detail-oriented individual who thrives in dynamic environments and possesses a strong aptitude for rapid learning and adaptation across diverse workplaces.

Accomplishments

  • Helped students achieve 80% average on math exams.
  • Improved effectiveness by integrating new resources and revamping approach.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Completed manager training program.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)

Timeline

Casino Dealer

Yellowhead Pure Casino
01.2025 - Current

HR & Recruitment Associate (Paid Internship)

Mobile Tutors Inc
05.2024 - 11.2024

Guest Speaker - Black History Month

Black Impact Alliance of Beaumont
02.2024 - Current

Social Media Manager/ Security Technician

Zenwire Inc
05.2023 - 01.2024

Community Volunteer

Sinkunia Community Development
01.2023 - Current

Freelance Tutor - Math & Science

01.2023 - Current

Summer Camp Counsellor

Sinkunia Community Development
08.2021 - 09.2021

Bachelor of Arts - Psychology - Minor; IT

MaCewan University

High School Diploma - undefined

J. Percy Page High School
Ama Amoakosah