Alend Nori
London,Ontario
Summary
Determined graduate in political science with proven communication, problem-solving, and critical thinking skills. Strong organizational aptitude and passion for hard work. Actively seeking an entry-level position to contribute to team success and achieve company goals. Ready to take on new challenges and make a meaningful impact in a professional setting.
Overview
7
7
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
02.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Counted and labeled prescriptions with correct item and quantity.
- Supported operations with filing, copying and faxing.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
Hair Salon Volunteer
White Oaks Hair Cuts
01.2018 - 01.2019
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
Education
Honours Specialization - Political Science
Western University
London, Ontario04.2023
High School Diploma -
Sir Wilfrid Laurier Secondary School
London, Ontario06.2019
Skills
- Effective written and verbal communication skills
- Computer and software proficiency
- Problem-solving
- Critical thinking
- Self-motivated
- Strong work ethic
- Collaborative
- Efficient
Languages
English
Native or Bilingual
Kurdish
Full Professional
Timeline
Pharmacy Assistant
Shoppers Drug Mart
02.2024 - Current
Hair Salon Volunteer
White Oaks Hair Cuts
01.2018 - 01.2019
Honours Specialization - Political Science
Western University
High School Diploma -
Sir Wilfrid Laurier Secondary School
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