Summary
Overview
Work History
Education
Skills
Timeline
Certification
Affiliations
Languages
Accomplishments
Hi, I’m

LYNDA MGBEMERE

"If it’s on my plate, it deserves my best—because anything worth my time is worth doing right."
Lynda Mgbemere
LYNDA MGBEMERE

Summary

Resourceful and detail-oriented professional with 8 years of experience delivering high-quality service in fast-paced, regulated environments. Adept at managing client relationships, supporting clinical research operations, and collaborating effectively across multidisciplinary teams. Well-versed in Good Clinical Practice (GCP) guidelines with a strong commitment to ethical standards, accuracy, and continuous learning. Proven ability to work independently, meet tight deadlines, and contribute meaningfully to research excellence.

Overview

10
years of professional experience
4

2 Degrees, 2 Post Grad Certificates

Work History

Advantage Care Pharmacy

Pharmacy Assistant
01.2024 - Current

Job overview

  • Streamlined record-keeping processes by regularly updating patient profiles with accurate information on allergies or prescription changes.
  • Enhanced pharmacy efficiency by training and mentoring new assistants, ensuring adherence to established protocols.
  • Coordinated with other healthcare professionals to optimize patient care plans, incorporating input from multiple disciplines for comprehensive treatment strategies.
  • Consistently met performance metrics through meticulous attention to detail, increasing overall accuracy rates by 75% while reducing medication error rates significantly over time.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

CareRX Pharmacy

Pharmacy Assistant
05.2023 - 01.2024

Job overview

  • Optimized medication inventory management to ensure efficient stock levels and minimize overhead.
  • Managed patient records with strict attention to confidentiality laws, ensuring that sensitive information was securely stored and handled.
  • Maintained regulatory compliance through precise documentation and thorough record-keeping of study-related dispensing activities.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Optimized pharmacy workflow through effective task prioritization during peak hours while maintaining high-quality standards in service delivery.

Shoppers Drug Mart

Pharmacy Assistant (Part-Time)
07.2022 - 04.2023

Job overview

  • Collaborating with the pharmacy team to develop marketing strategies and promotions to increase sales and customer engagement
  • Engaging with customers to understand their needs and recommend appropriate products and services the pharmacy offers
  • Managed approximately 30 incoming calls, emails and faxes per day from doctors' offices
  • Participated in pharmacy monthly business trainings and reviews.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Vector Marketing Corporation

Client Relations & Outreach Specialist
11.2021 - 04.2022

Job overview

  • Excelled at building relationships with potential customers through personalized, direct-to-consumer presentations
  • Provided accurate and comprehensive information to potential customers explaining product features, benefits, and pricing to help customers make informed decisions
  • Utilized visual aids, demonstrations, and clear communication techniques to effectively convey information and procedures to clients, ensuring informed understanding and compliance.
  • Increased community engagement by implementing targeted outreach strategies by 33% and regularly participating in relevant events.

Ministry of Health Grenada, St. George's University

Research Intern
07.2021 - 08.2021

Job overview

  • Interviewed patients and determined clinical trial eligibility, following FDA GCP guidelines for informed consent
  • Prepared Institutional Review Board (IRB) materials for initial review and approval of assigned studies
  • Collected study data, including adverse events, and reported as necessary to Sponsor and IRB within required time frames.
  • Led the optimization of research methodologies as a novel intern, improving data accuracy and reliability by 50% and aiding in the investigation of an unexplored neurological grey area

African Centre of Excellence on Tech, Enhanced Learning

Student Research Assistant
08.2015 - 04.2016

Job overview

  • Aided in clinical research studies as per study guidelines and protocols
  • Assisted Principal Investigators in conducting clinical trials using FDA-approved practices and maintaining protection of human subjects while advancing trial goals
  • Increased individual efficiency by 35% in collecting, understanding, and compiling applicable data into the project database.

Education

Fanshawe College
London, ON

Post Graduate Certificate from Healthcare Administration Management
04.2023

Nnamdi Azikiwe University
Nigeria,West Africa

Master of Pharmacy from Pharmaceutical Biotechnology
09.2019

University of Washington
University Of Washington | Seattle, WA

Professional Development from Leadership And Management in Health
06-2019

Nnamdi Azikiwe University
Nigeria, West Africa

Bachelor of Pharmacy from Pharmaceutical Sciences
10.2012

Skills

  • Strong verbal and written communication
  • Effective presentation skills
  • Prioritization and scheduling
  • Effective organizational skills
  • Experienced with Microsoft Office tools
  • Effective in online communication and engagement
  • Protocol development

Timeline

Pharmacy Assistant

Advantage Care Pharmacy
01.2024 - Current

Pharmacy Assistant

CareRX Pharmacy
05.2023 - 01.2024

Pharmacy Assistant (Part-Time)

Shoppers Drug Mart
07.2022 - 04.2023

Client Relations & Outreach Specialist

Vector Marketing Corporation
11.2021 - 04.2022

Research Intern

Ministry of Health Grenada, St. George's University
07.2021 - 08.2021

Student Research Assistant

African Centre of Excellence on Tech, Enhanced Learning
08.2015 - 04.2016

Fanshawe College

Post Graduate Certificate from Healthcare Administration Management

Nnamdi Azikiwe University

Master of Pharmacy from Pharmaceutical Biotechnology

University of Washington

Professional Development from Leadership And Management in Health

Nnamdi Azikiwe University

Bachelor of Pharmacy from Pharmaceutical Sciences

Certification

  • Patenting in Biotechnology
  • Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans (TCPS 2: CORE 2022)
  • Design And Interpretation of Clinical trials

Affiliations

  • Canadian College of Health Leaders
  • Fanshawe Alumni
  • Digital Health Canada

Languages

English
Professional Working

Accomplishments

As an Afro-Caribbean global health advocate, I apply a culturally informed perspective to healthcare innovation thereby combining digital health tools and modern methodologies to address critical challenges like antimicrobial resistance and to advance equitable care across diverse communities.

Similar Profiles

CREATE PROFILE
LYNDA MGBEMERE