Pharmacy Assistant
Shoppers Drug Mart Pharmacy #5579
12.2023 - Current
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Counted and labeled prescriptions with correct item and quantity.
- Coordinated with insurance companies to resolve billing and reimbursement issues.
- Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
- Very experienced and comfortable using Kroll software for prescription entry, billing, and maintaining inventory.