Experienced retail professional with 5+ years of expertise in vendor management, data analysis, and category performance optimization. Skilled at examining product lines, analyzing customer trends, and delivering actionable insights to meet financial and operational goals. Proven ability to collaborate across teams, negotiate effectively, and adapt communication styles to diverse audiences.
Hi, I’m
Ajitesh Chauhan
Canada
Summary
Overview
5
years of professional experience
2
Certification
Work History
Hudson’s Bay-The Bay
Sales Associate – Part time
10.2023 - 09.2024
Job overview
- Provided detailed sales performance reports to assist in inventory decisions.
- Supported visual merchandising aligned with brand strategies.
- Promoted loyalty programs, achieving an enrollment rate of 20-25%.
M.A.C. Cosmetics - Shoppers Stop Ltd
Retail Sales Manager
10.2021 - 08.2023
Job overview
- Managed vendor relationships, optimizing product availability and delivery.
- Conducted category-level sales analysis to improve assortment planning.
- Enhanced customer experience through feedback analysis, improving post Covid recovery to 80% in the first 3 months.
- Recommended process improvements that reduced costs by 7%.
- Boosting the revenue to ATH establishing MoM growth of 35%.
- Managed the regional loyalty program, leveraging data insights to drive increased enrollments and engagement, resulting in enhanced customer retention and program effectiveness.
Shoppers Stop Ltd.
Department Manager
03.2020 - 10.2021
Job overview
- Managed and analyzed business operations across six categories, made significant process improvements to streamline processes.
- Led a project to setup and optimize online order fulfillment, enhancing operational efficiency and improving customer satisfaction through data-driven insights. Achieved a fulfillment rate of 98%.
- Collaborated with 30+ brand vendors, leveraging data to ensure smooth daily operations and improve supplier performance.
- Increased bottom line contribution by improving inventory turnover ratios.
- Achieved exceptional growth in the Kid’s category, driving regional success through strategic planning, and performance monitoring, resulting in the highest growth and achievement metrics in August 2021.
Shoppers Stop Ltd.
Management Trainee
09.2019 - 03.2020
Job overview
- Completed a project focused on enhancing the contribution of private label brands, utilizing data analysis to identify growth opportunities and improve profitability.
- Served as the primary point of contact for launching and managing Omni-channel operations at the store level, ensuring seamless integration through data monitoring and process optimization
Education
Fanshawe CollegeLondon, Ontario
Graduate Certificate from Hospitality and Tourism Operations Management
12.2024
University Overview
- Completed coursework in Customer Service, and Business Communication, with a focus on data-driven decision-making and operational efficiency.
- Developed a strong understanding of marketing strategies and organizational structures, analyzing their implementation within the Canadian industry to identify best practices and growth opportunities.
- Gained insight into the processes and operational frameworks of Canadian businesses, applying analytical skills to evaluate performance and optimize business operations.
- Intern at Fairmont Chateau Lake louise.
- Graduation Dean's List, [2024]
IHM Pusa
Bachelors from Hospitality and Hotel Administration
01.2019
University Overview
- Successfully completed the course with first division.
- Completed the Internship at ITC Dwarka, Delhi with WelcomBud Certificate.
- GPA: First division
Skills
- Data analysis
- Microsoft Office Suite
- Project management
- Strategic planning
- Business process improvement
- CRM systems
- Negotiation
- Attention to detail
- Problem-solving
Certification
- AODA, Workplace Wellbeing, Ontario, 01/01/23
- OTEC, Ontario, 01/01/23
- AHLEI, Ontario, 01/01/23
- Power BI
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Limited Working
Similar Profiles
Joe WilsonJoe Wilson
Visual Presentation Specialist-Soft Home at Hudson’s Bay CompanyVisual Presentation Specialist-Soft Home at Hudson’s Bay Company
JACKIE KOZAIJACKIE KOZAI
Sales Associate at Hudson’s BaySales Associate at Hudson’s Bay
Fernando AmadorFernando Amador
Consultant, Sales Representative and Clerical at The Hudson’s Bay CompanyConsultant, Sales Representative and Clerical at The Hudson’s Bay Company