Jennifer Ozaeta
San Pedro
Summary
Dynamic sales professional with extensive experience at Joann, excelling in inventory management and customer relationship management. Proven track record in training staff and enhancing service quality, leading to improved customer satisfaction. Adept at problem-solving and visual merchandising, consistently driving sales and operational efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Associate – Part Time
Bath & Body Works
San Pedro
01.2025 - Current
- Operated sales register efficiently to ensure accurate transactions.
- Assisted customers in locating products and resolving inquiries.
- Stocked merchandise and maintained organized displays to enhance visibility.
- Fulfilled BOPIS orders promptly to meet customer expectations.
- Executed additional duties as assigned by store management.
Key Holder – Full Time
Joann
Torrance
09.2023 - 05.2025
- Oversaw opening and closing procedures for store operations.
- Supervised employees as Manager on Duty, ensuring adherence to store policies.
- Trained new employees on operational protocols and cash register usage.
- Handled customer inquiries, including returns and complaints, to enhance service quality.
- Processed nightly store deposits and verified cash register drawers for accuracy.
- Managed inventory by receiving merchandise shipments and stocking shelves.
- Adjusted merchandise prices according to market trends and company guidelines.
- Generated detailed store reports to track performance metrics.
Casual Team Member – Part Time
Joann
Torrance
09.2023 - 05.2025
- Processed transactions as cashier in high-traffic environment.
- Cut fabric according to specific customer requests.
- Stocked merchandise to maintain organized displays.
- Provided assistance to customers regarding product inquiries.
- Trained new employees on cash register operations.
Skills
- Sales register operation
- Customer assistance and support
- Inventory management
- Cash handling and reconciliation
- Visual merchandising
- Relationship management
- Employee training and development
- Problem solving
- Team supervision and leadership
- Effective communication skills
- Customer relationship management
- Dispute resolution
- Product recommendations
Timeline
Sales Associate – Part Time
Bath & Body Works
01.2025 - Current
Key Holder – Full Time
Joann
09.2023 - 05.2025
Casual Team Member – Part Time
Joann
09.2023 - 05.2025
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