Alexus Gardias
Lower Sackville,NS
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
13
13
years of professional experience
Work History
Sales Associate – Part time
Marks Work warehouse
Truro, Nova Scotia
11.2023 - 01.2024
- I folded and ensured clothing displays were presentable and adhered to company policies and visual merchandising standards
- I mostly worked on the sales floor in the mens department assisting customers with jean sizes and clothing
- I ensured the fitting rooms were checked hourly as per standard
- I also assisted on cash with returns and exchanges and processing sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
Key Holder / Sales Associate – Part time
La Vie En Rose
Mic Mac Mall, Dartmouth NS
02.2023 - 09.2023
- I provided customers with outstanding customer service during the return and exchange process, I assisted customers with what they are looking for by actively listening
- I made my self available for the customers while they were in the fitting room by being assessable and checking in on them every 3 minutes
- Providing additional styles and suggesting sales
- I meet and exceed sales goals
- Ensure everything was tidy, organized, and clean
- I respected and adhered to the policies and procedures of the company and performed other duties as needed.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Contract Management Coordinator
MOBIA Technology Innovations
Burnside, Dartmouth NS
04.2021 - 09.2023
- I functioned as Partner liaison
- I would request network provisioning access
- I would administer accounts
- I worked in the Managed service department as an specialist for our partner company Bell, and resolved any technical or account issues
- I collaborated closely with our managers and employees
- Among other tasks such as, nor limited to Billing for the IT department, purchasing software and tools required for employees
- Audit licenses for software and in addition assigning said licenses out to the correct employee and departments.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
District Visual Lead
Lids
HSC, Halifax NS
08.2018 - 04.2021
- While working as manager in the Halifax shopping center I was also responsible for the districts visual
- Everything must be merchandised in color order to correct sizing, right signage location in the store
- I assisted the martimes and the Ottawa locations, I would receive from the merchandizing department in advance what the merchandising would be for the season &/or the weekend
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
- I would set up and send pictures out to the district to reference
- I would collect the other locations photos and advised if anything needed to be changed then send a package of photos via email to our merchandising department.
Retail Store Manager
Lids
HSC, Halifax NS
06.2018 - 04.2021
- I would travel to vary locations in the martime zone
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Completed point of sale opening and closing procedures.
- Developed and implemented successful staff incentive programs to motivate employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Trained team members in successful strategies to meet operational and sales targets.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- I would train new managers and entire teams for embroidery training as well as auditing and merchandising
- I would teach new managers how to open and close, process refunds and exchanges
- How to conduct an interview to how to train new hires
- In my home store in Halifax, I would achieve my sales goals and budget increases.
Retail Store Manager
Lids
Corner Brook, NL
02.2017 - 06.2018
- I adhered to the policy and procedure book and provided training days to all the staff, so we were all on the same page
- I would hire staff to terminate staff
- I increased the sales for the year and 5 months I worked in the location, started the introduce the customers to the embroidery machine and what Lids can offer.
- Supervised guests at front counter, answering questions regarding products.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Developed and implemented successful staff incentive programs to motivate employees.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
- Assisted with hiring, training and mentoring new staff members.
- Trained team members in successful strategies to meet operational and sales targets.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Store Manager
Lids
St. John's, NL
09.2015 - 02.2017
- I assisted my mentor
- My manager was such a wealth of knowledge in retail
- I would assist to day-to-day operations, motivating staff, assisting with payroll
- Being the embroidery machine support person
- We had an offsite stock room this is where I fell in love with Loss prevention
- I would go down to the stock room once or twice a week and perform audits and gather sale merchandise for upcoming sales
- I enjoyed this a lot
- I would be responsible for the auditing weekly in spot checks.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Supervisor
Lawtons drugs
St. John's, NL
01.2011 - 09.2015
- I would be a beauty advisor and supervisor 50/50
- I was responsible for opening and closing the store, I would run the cosmetics section
- I would help train new staff
- I had to ensure the doctors offices were locked in the evenings
- Merchandised, and assisted in other departments
- I took training courses and attended skin care events
- To sell certain pharmacies or doctor recommended.
Education
High School Diploma -
Bishops College
St.John's NL05.2011
Skills
- Technology proficiency
- Sales
- Communication
- Organization
- Cash handling
- Customer service excellence
- Leadership
- Conflict resolution
References
References upon request.
Languages
English
Native or Bilingual
Currently working on obtaining my Project Management Certification
PMP certification is universally recognized. Many certification programmes focus only on a specific domain or geography. PMP on the other hand, is global and works with any industry and in any location. So, regardless of the professional background and industry, you can gain by adding the certification to your resume
Timeline
Sales Associate – Part time
Marks Work warehouse
11.2023 - 01.2024
Key Holder / Sales Associate – Part time
La Vie En Rose
02.2023 - 09.2023
Contract Management Coordinator
MOBIA Technology Innovations
04.2021 - 09.2023
District Visual Lead
Lids
08.2018 - 04.2021
Retail Store Manager
Lids
06.2018 - 04.2021
Retail Store Manager
Lids
02.2017 - 06.2018
Assistant Store Manager
Lids
09.2015 - 02.2017
Supervisor
Lawtons drugs
01.2011 - 09.2015
High School Diploma -
Bishops College