Ajanthan Alaganathan
Markham,Canada
Summary
Results-driven professional with experience in marketing strategy, customer relationship management, and sales analytics gained from managing my own business. Skilled in developing campaigns, analyzing data, and building strong client relationships to drive growth and brand visibility. Currently pursuing a Bachelor’s in Business Management with a focus on marketing and project management.
Overview
6
6
years of professional experience
Work History
Sales Advisor
MR. LUBE
Oshawa, ON
08.2022 - Current
- Built strong relationships with customers, addressing inquiries and ensuring a positive experience to drive satisfaction and retention
- Analyzed sales performance data to spot trends and provide actionable recommendations for improvement
- Kept detailed customer records and maintained clear communication across teams to support smooth day-to-day operations
Sales Lead
Best Deal Driveway sealing
Toronto, ON
06.2019 - 08.2023
- Developed and nurtured relationships with clients to ensure satisfaction and loyalty.
- Created seasonal promotions, referral programs, and targeted offers to attract new customers and boost sales.
- Focused on building long-term relationships through personalized communication, follow-ups, and loyalty incentives to drive repeat business.
- Managed multiple customer projects, ensuring timelines and expectations were met, while aligning communication with marketing goals.
Customer Service Representative
Walmart
Oshawa, ON
02.2021 - 06.2022
- Created a new customer database by entering customer information into a database
- Upheld the highest standards of cleanliness and staff conduct and reduced complaints
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
Education
Bachelors of Commerce - Marketing Management
Toronto Metropolitan University
Toronto, ON04-2026
OSSD -
Neil McNeil High School
Toronto, ON06.2021
Skills
- Marketing Skills: Campaign Management, Product Marketing, Design Thinking
- Analytical Skills: Data Analysis (Excel), Reporting, Problem-Solving
- Relationship Management: Customer Relationship Management, Client Retention, Collaboration
- Communication Skills: Presentation, Stakeholder Alignment, Effective Communication
- Technical Skills: Microsoft Excel, CRM Tools, Data Entry
Languages
English - Fluent
Tamil- Fluent
References
References available upon request.
Timeline
Sales Advisor
MR. LUBE
08.2022 - Current
Customer Service Representative
Walmart
02.2021 - 06.2022
Sales Lead
Best Deal Driveway sealing
06.2019 - 08.2023
Bachelors of Commerce - Marketing Management
Toronto Metropolitan University
OSSD -
Neil McNeil High School
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