GULAB SINGH WASON
Surrey,Canada
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Mr. Lube
Vancouver, Canada
05.2023 - Current
- Customer Service Representative with over 12 Months including sales
- Exceeded quantitative metrics on customer satisfaction and customer retention
- Lower Technician with over 12 Months
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail
Security Guard
Cosmic Security
Vancouver, Canada
09.2023 - 03.2024
- Monitoring sporting events, concerts, and festivals, ensuring the safety of attendees
- Patrolling premises regularly
- Responding quickly to emergency situations
Process Associates
Sand Martin Consultants Pvt Ltd
09.2022 - 03.2023
- COBRA and Enrollments
- Analyse the email and data of the customer, filling out data and information in the appropriate customer account
- Manage the required database of the customer and to check whether the customer is eligible or not for the plan as per the services
- Demonstrated knowledge of the HIPAA Privacy Act of 1996 and COBRA regulations by appropriately handling customer's information
Trainee Accountant
Shubham Forgings
09.2020 - 06.2022
- Handling daily operations
- Handling bills worked on excel and busy software
- Entered records of sales and purchase invoices into software
Education
MBA - Finance
University of Canada West
BRITISH COLUMBIABachelor of Commerce -
Delhi University
New Delhi, INDIAHigh School Diploma -
C.B.S.E Board
Skills
- Heavy Lifting
- Customer assistance
- General Labour
- Cleaning and Sanitizing
- Customer Service
- Customer interaction
- Complaint resolution
- Honest and ethical
- Customer relations
- Conflict resolution skills
- Communication Skill
- Time Management Skill
- Maintenance and repairs
Certification
- BST Security License
- OFA 1 License
Availabilityforwork
Full Time Availability
Timeline
Security Guard
Cosmic Security
09.2023 - 03.2024
Technician
Mr. Lube
05.2023 - Current
Process Associates
Sand Martin Consultants Pvt Ltd
09.2022 - 03.2023
Trainee Accountant
Shubham Forgings
09.2020 - 06.2022
- BST Security License
- OFA 1 License
MBA - Finance
University of Canada West
Bachelor of Commerce -
Delhi University
High School Diploma -
C.B.S.E Board
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