Gulab Singh Wason
Surrey,BC
Summary
Hardworking and reliable employee with extensive background operation cash register, stock merchandise and providing excellent customer service. Highly organized, proactive and punctual. Work well within team settings. Dedicated employee with strengths in customer services sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Mr. Lube
05.2023 - Current
- Customer Service Representative with over 12 Months including sales
- Exceeded quantitative metrics on customer satisfaction and customer retention
- Lower Technician with over 12 Months
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Process Associates
Sand Martin Consultants Pvt Ltd
09.2022 - 03.2023
- COBRA and Enrollments
- Analyse the email and data of the customer, filling out data and information in the appropriate customer account
- Manage the required database of the customer and to check whether the customer is eligible or not for the plan as per the services
- Demonstrated knowledge of the HIPAA Privacy Act of 1996 and COBRA regulations by appropriately handling customer's information.
Trainee Accountant
Shubham Forgings
09.2020 - 06.2022
- Handling daily operations
- Handling bills worked on excel and busy software
- Entered records of sales and purchase invoices into software.
Education
Master of Business Administration -
University of Canada West
Bachelor of Commerce -
Delhi University
New Delhi, INDIAHigh School Diploma -
C.B.S.E Board
Skills
- Cash management
- Heavy Lifting
- Customer assistance
- General Labour
- Cleaning and Sanitizing
- Customer Service
- Customer interaction
- Complaint resolution
- Honest and ethical
- Customer relations
- Conflict resolution skills
- Communication Skill
- Time Management Skill
- Maintenance and repairs
- Quality Control
Availability For Work
40 HOURS Per Week
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Additional License:
- BST Security License,
- OFA 1 License
Timeline
Technician
Mr. Lube
05.2023 - Current
Process Associates
Sand Martin Consultants Pvt Ltd
09.2022 - 03.2023
Trainee Accountant
Shubham Forgings
09.2020 - 06.2022
Master of Business Administration -
University of Canada West
Bachelor of Commerce -
Delhi University
High School Diploma -
C.B.S.E Board
- Additional License:
- BST Security License,
- OFA 1 License
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