Ahlam Mohamed
Niagara Falls,ON
Summary
Detail-oriented biotech professional with extensive experience in laboratory techniques, quality control, and phlebotomy. Currently enrolled in an integrated 4.5-year joint technology and management program at McMaster University and Mohawk College, possessing a strong foundation in biotechnology and laboratory practices. Proven track record of delivering exceptional customer service, managing complex data entry tasks, and maintaining strict compliance with SOPs and GMPs. Adept at troubleshooting technical issues, conducting root cause analysis, and implementing corrective actions. Excellent interpersonal and communication skills for effective collaboration within cross-functional teams, contributing to seamless operation and continuous improvement of laboratory environments. Committed to upholding the highest standards of quality and confidentiality in all tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
Dynacare Laboratory and Health Services Centre
03.2024 - Current
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Conducted venipuncture and other CT procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Reviewed patient records for accuracy and completeness.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Biotech Laboratory Technologist
Mohawk College
09.2020 - 04.2023
- Conducted meticulous verification of critical control points, ensuring precise execution of laboratory techniques such as micropipetting, extractions, titrations, centrifugation, and pH measurements, in adherence to food safety standards
- Implemented and upheld stringent quality control procedures, including thorough sampling, testing, and comprehensive documentation
- Collaborated seamlessly with cross-functional teams, facilitating effective communication and problem-solving to promptly address emerging quality issues, contributing to the continuous improvement of processes and procedures in a fast-paced laboratory environment
- Developed and maintained meticulous Standard Operating Procedures (SOPs), ensuring strict compliance with GMPs and SOPs to guarantee the highest levels of quality and food safety across all operations
- Played a pivotal role in root cause analysis investigations, leveraging analytical skills to identify and address deviations from quality standards, and implementing corrective and preventive actions to ensure compliance and minimize non-conformance products
Education
Bachelor of Technology - Biotechnology
McMaster University
Hamilton, ON05.2026
Advanced Diploma - Biotechnology
Mohawk College
Hamilton, ON04.2023
Skills
- Venipuncture and Specimen Collection
- Laboratory Techniques and Procedures
- Data Entry and Documentation
- Quality Control and Assurance
- Standard Operating Procedures (SOPs) Compliance
- Good Manufacturing Practices (GMPs)
- Root Cause Analysis and Corrective Actions
- Customer Service and Patient Care
- Confidentiality and Data Security
- Team Collaboration and Communication
- Time Management and Organization
- Proficiency in MS Office (Word, Excel, PowerPoint)
- Regulatory Compliance
- Phlebotomy Techniques
- Analytical and Problem-Solving Skills
Certification
• Phlebotomy Training Course (Mohawk College)
• Business Management Certificate (Mohawk College, upon completion of current program)
• Laboratory Assistant Training Program
• Medical Lab Assistance Course with specialized training in phlebotomy
• Good Manufacturing Practices (GMPs) Certification
• Standard Operating Procedures (SOPs) Compliance Training
Timeline
Phlebotomist
Dynacare Laboratory and Health Services Centre
03.2024 - Current
Biotech Laboratory Technologist
Mohawk College
09.2020 - 04.2023
Bachelor of Technology - Biotechnology
McMaster University
Advanced Diploma - Biotechnology
Mohawk College
• Phlebotomy Training Course (Mohawk College)
• Business Management Certificate (Mohawk College, upon completion of current program)
• Laboratory Assistant Training Program
• Medical Lab Assistance Course with specialized training in phlebotomy
• Good Manufacturing Practices (GMPs) Certification
• Standard Operating Procedures (SOPs) Compliance Training
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