Akash Nehra
Brampton,ON
Summary
Skilled Pharmacy Assistant brings 4 years of experience in retail pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Laboratory Specimen Courier
Dynacare Laboratory and Health Services Centre
10.2024 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients
- Drove safely at all times to avoid accidents and harm.
- Contacted customers to confirm delivery details and locations.
- Handled sensitive packages with care, ensuring they arrived in perfect condition.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
Pharmacy Intern
Shoppers Drug Mart
01.2025 - 04.2025
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Used pharmacy software to enter prescription and insurance information.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
Pharmacy Assistant Volunteer
Goodluck Pharmacy
05.2024 - 08.2024
- Helped reduce wait times for patients by consistently prioritizing tasks based on urgency and pharmacist directives.
- Enhanced patient satisfaction by efficiently processing prescriptions and maintaining accurate records.
- Fostered a culture of continuous improvement within the volunteer team by regularly sharing feedback and suggestions for enhancing efficiency and patient satisfaction.
- Improved pharmacy efficiency by accurately labeling and organizing medication, streamlining the prescription-filling process.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Greeted customers at counter and provided excellent customer service.
- Updated computer system with current customer, payment and inventory information.
- Received incoming supplies and stocked in correct locations.
- Kept pharmacy counter and related areas clean, neat and organized.
- Assisted pharmacy staff with preparing medications and filling orders.
Security Officer
Campus Security
03.2024 - 10.2024
Customer Service Representative
Morni Tandoor
09.2023 - 05.2024
Pharmacy Assistant
Saini Hospital
09.2020 - 07.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Merchandised over-the-counter goods and rotated stock.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Assisted pharmacy staff with preparing medications and filling orders.
- Received incoming supplies and stocked in correct locations.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Education
Healthcare
Healthcare Leadership Canadian Context
Brampton, ON04-2025
Bachelor of Science - Pharmacy
Pt Bd Sharma University
Yamuna Nagar09-2020
No Degree -
S D Public School
Yamuna Nagar03-2016
Skills
- Working independently
- Insurance processing
- Stocking shelves
- Data entry
- Insurance verification
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Medication dispensing
- Prescription fulfillment
- Multitasking
Languages
Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional
Timeline
Pharmacy Intern
Shoppers Drug Mart
01.2025 - 04.2025
Laboratory Specimen Courier
Dynacare Laboratory and Health Services Centre
10.2024 - Current
Pharmacy Assistant Volunteer
Goodluck Pharmacy
05.2024 - 08.2024
Security Officer
Campus Security
03.2024 - 10.2024
Customer Service Representative
Morni Tandoor
09.2023 - 05.2024
Pharmacy Assistant
Saini Hospital
09.2020 - 07.2023
Healthcare
Healthcare Leadership Canadian Context
Bachelor of Science - Pharmacy
Pt Bd Sharma University
No Degree -
S D Public School
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