ADAM KURNAT
Toronto
Summary
Dynamic hospitality professional with extensive experience in high-volume restaurants and pub settings, adept at delivering outstanding guest service and expertly managing peak service hours. Proven skills in bartending and upselling techniques contribute to enhanced customer satisfaction and increased revenue. Recognized for fostering a positive atmosphere that encourages repeat business and loyalty. Multilingual capabilities in Russian, Ukrainian, and Italian, complemented by Smart Serve certification, enhance the ability to connect with diverse clientele.
Overview
1
1
year of professional experience
Work History
Server
Firkin on Bay Street
04.2024 - 08.2025
- Provide excellent customer service in a high-traffic pub environment.
- Accurately take and process orders, operate POS systems, split bills, and manage payments.
- Promote specials, upsell food and beverages, and enhance guest satisfaction.
- Collaborate with team members to maintain efficiency during peak service hours.
- Ensure compliance with health, safety, and service standards.
Education
Business Management : Hotel And Resturant Business - Hotel And Restaurant Business
Lviv University of Hospitality And Tourism
Lviv, Ukraine06.2023
Skills
- Smart Serve Certified
- Strong Guest Relations & Upselling Techniques
- Time Management & Team Collaboration
- Sommelier Course Training (Wine Knowledge)
- Multilingual: Russian, Ukrainian, Polish, English
- Strong work ethic
- Marketing & Sales Strategies
Timeline
Server
Firkin on Bay Street
04.2024 - 08.2025
Business Management : Hotel And Resturant Business - Hotel And Restaurant Business
Lviv University of Hospitality And Tourism
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