Detail-oriented Research Analyst with first-rate active listening, communication and planning traits. Creative and persistent to quickly and effectively solve various problems that may arise. Committed to completing accurate and thorough competitive assessments. Outstanding research skills combined with effective decision-making talents.
Overview
5
5
years of professional experience
Work History
service à la clientèle
HARVEYS
09.2021 - 07.2022
Research Analyst
Environment and Climate change Canada
01.2024 - Current
Analysis of applicants' projects in the Program Information Management System (PIMS) to determine their eligibility for the next stages of the process, identifying selection criteria, requirements, and established priorities.
Evaluation of funding requests to determine funding recommendations, rejections, or requests for clarification, ensuring that projects adhere to established environmental policies and objectives.
Compilation and preparation of detailed project summaries, using tools such as Microsoft Excel and Word to organize data and provide relevant analyses.
Translation of essential documents and communications, thereby ensuring clear and accurate understanding of information for stakeholders from various linguistic regions.
Client Advisor
RBC Royal Bank
07.2022 - 01.2024
Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
Strengthened client relationships through regular communication and proactive follow-up on inquiries.
Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.