Bilingual and reliable professional with over 2 years of customer service and home support experience. Known for being organized, friendly, and quick to adapt in fast-paced environments. Passionate about creating positive experiences for clients and maintaining a clean, welcoming space. Eager to contribute strong communication and multitasking skills in a front-desk, receptionist, or administrative role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier and Customer Support
Benny & Co
Montréal, QC
12.2022
Provided friendly, efficient service in a high-traffic restaurant environment
Handled cash, debit, and credit transactions with accuracy and speed
Managed customer complaints calmly and professionally
Maintained cleanliness and organization of front-of-house area
Collaborated with kitchen and delivery staff to ensure smooth service flow
In-Home Support Worker
Private Residence
Montréal, QC
01.2024 - Current
Assisted with light housekeeping and routine household tasks
Supported a child with special needs in a respectful, patient manner
Ensured a clean and safe home environment
Built strong, trusting relationships with the family
Education
Science Prerequisites
Vanier College
Montréal, QC
01.2026
High School Diploma - undefined
Pierrefonds Community High School
Montréal, QC
01.2024
Skills
Bilingual (English & French – spoken and written)
Excellent verbal and written communication
Strong organizational and multitasking abilities
Professional phone and email etiquette
Experience with customer service and conflict resolution
Ability to maintain confidentiality and professionalism
Time management and ability to prioritize tasks
Comfortable with computers, scheduling tools, and basic software
Team player with a friendly, approachable attitude
Quick learner and adaptable in fast-paced environments
Certification
Home Support & Safety Training
Completed through CLSC – 2024
Includes training in household assistance, personal safety, confidentiality, and communication with clients.
Bilingual Administrative Support Clerk, Disability Support Program at Ministry of Children, Community and Social Services OntarioBilingual Administrative Support Clerk, Disability Support Program at Ministry of Children, Community and Social Services Ontario