Aashish Sood
Toronto,Ontario
Summary
Customer-oriented sales professional with proven experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader and a top performer with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Certification
IFIC- Investment Fund Canada
Overview
3
3
year of professional experience
Work History
Customer Experience Associate
TD Bank
Toronto, ON
11.2023 - Current
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Retail Specialist
Freedom Mobile
Toronto, ON
09.2023 - Current
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Resolved customer concerns and answered questions to promote positive guest experiences.
Associate
Walmart
Toronto, ON
03.2023 - 12.2023
- Answered customer questions and provided store information.
- Supported management team to facilitate task completion and meet performance goals.
- Trained new team members in back room operations, stock procedures and customer services.
Customer Service Representative (Seasonal)
LCBO
Toronto, ON
11.2022 - 12.2022
- Solicit sales of new or additional services or products.
- Maintained up-to-date knowledge of all retail promotions.
- Developed strong customer relationships to encourage repeat business.
Education
Post Graduate Diploma - Financial Planning
Seneca College
Toronto, ON12.2023
Post Graduate Diploma - International Business Management (Honors)
Seneca College
Toronto, ON12.2022
Bachelor’s - Business Administration
Guru Nanak Dev University
07.2021
Skills
- Interpersonal Communication
- Initiative and Proactivity
- Teamwork
- Problem Solving
- Client Engagement
- Administrative Coordinating
- Positive Attitude
- Financial Knowledge
Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
Customer Experience Associate
TD Bank
11.2023 - Current
Retail Specialist
Freedom Mobile
09.2023 - Current
Associate
Walmart
03.2023 - 12.2023
Customer Service Representative (Seasonal)
LCBO
11.2022 - 12.2022
Post Graduate Diploma - Financial Planning
Seneca College
Post Graduate Diploma - International Business Management (Honors)
Seneca College
Bachelor’s - Business Administration
Guru Nanak Dev University
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