Mathivathani Thushyanthan
Scarborough,Canada
Summary
Ecommerce processor with 10+ years of experience in optimizing order fulfillment and inventory management. Demonstrates strong problem-solving and critical thinking skills, effectively collaborating with cross-functional teams to enhance customer satisfaction and streamline processes. Adept at implementing data-driven strategies to improve efficiency and reduce discrepancies, consistently exceeding performance targets in a dynamic e-commerce environment.
Overview
11
11
years of professional experience
Work History
ECOMMERCE PROCESSOR
Hudson bay company
11.2017 - 12.2024
- Processed e-commerce orders with precision, ensuring accurate inventory management and timely shipments
- Implemented data-driven strategies to optimize workflow efficiency
- Streamlined order processing procedures, reducing turnaround time and enhancing customer satisfaction
- Consistently met and exceeded performance targets
- Worked closely with cross-functional teams to resolve complex order issues, ensuring seamless customer experience and maintaining brand reputation
- Partnered with cross-functional teams to develop innovative solutions for complex order issues, maintaining brand integrity
- Meticulously managed inventory levels, ensuring precise stock counts and minimizing discrepancies in the e-commerce platform
- Execute precise inventory management, ensuring accurate stock counts and minimizing discrepancies in the e-commerce platform for optimal order fulfillment
CASHIER
Providence Health & service
06.2014 - 09.2014
- Managed cash transactions efficiently, ensuring accuracy and customer satisfaction
- Developed strong multitasking skills in a fast-paced environment
- Analyzed daily sales trends to optimize cash drawer management
- Implemented strategies to reduce transaction times and improve overall efficiency
- Worked seamlessly with team members to maintain a smooth flow of customers
- Assisted in training new cashiers, sharing best practices for customer service
- Maintained meticulous records of transactions, ensuring balanced cash drawers at shift end
- Demonstrated attention to detail in handling various payment methods
- Ensured meticulous record-keeping and balanced cash drawers, demonstrating precision in handling diverse payment methods
Education
LEVEL 3 -
Certified General Accountants
03.2007
ACCOUNTING ASSISTANT -
Associated Technical College
07.2004
Skills
- Teamwork and collaboration
- Microsoft Excel, Ms word,
- Inventory monitoring
- Good communication
- Health and safety regulations
- Quality assurance standa
- Flexible schedule
- Safety standards compliance
- Hand-held scanners
Timeline
ECOMMERCE PROCESSOR
Hudson bay company
11.2017 - 12.2024
CASHIER
Providence Health & service
06.2014 - 09.2014
ACCOUNTING ASSISTANT -
Associated Technical College
LEVEL 3 -
Certified General Accountants
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