Summary
Work History
Education
Skills
Overview
Timeline
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Mersedeh Razavi

Vancouver,BC

Summary

  • Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
  • Organized retail professional with more than 1.5 years working in sales. Highly experienced in handling the most challenging situations with poise and patience. Looking to take on a new role utilizing excellent persuasion skills to drive successful sales.
  • Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Work History

Sales Associate

Hudson Bay Company, The Bay, Hudson Bay Center
Vancouver, bc
04.2022 - 08.2023
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Master of Arts - TESL

UPM
Malaysia
05.2019

Bachelor of Arts - TESL

Azad University of Iran
Iran
09.2010

Skills

  • Strong Communication and Interpersonal Skills
  • Time Management
  • Building Customer Loyalty
  • Merchandise Recommendations
  • Teamwork and Collaboration

Overview

1
1

Years of sales experience

Timeline

Sales Associate

Hudson Bay Company, The Bay, Hudson Bay Center
04.2022 - 08.2023

Master of Arts - TESL

UPM

Bachelor of Arts - TESL

Azad University of Iran
Mersedeh Razavi